Letecia Pearce

Company Overview: Jamaica Grains and Cereal

• Liaise between marketing, production, and logistics teams to ensure smooth operations.
• Handle customer inquiries and orders via email, written correspondence, and telephone.
• Maintain data sheets to track sales and manage supply replenishment.
• Prepare weekly operational reports and monthly sales summaries.
• Represent logistics in managerial meetings when the Logistics Manager is unavailable.
• Oversee monthly procurement of stationery and departmental supplies.
• Coordinate daily orders and manage container and truck loading.
• Provide production teams with data to prioritize product packing based on demand.

Company Overview: Mount Olympus Resort

• Upsold rooms and services to guests while addressing inquiries and resolving concerns to ensure satisfaction.
• Served as Travel Officer, booking accommodations tailored to guest preferences.
• Gained advertising and promotional skills through on-the-job training.
• Assisted in daily operations, maintaining high levels of guest satisfaction through prompt and attentive service.
• Coordinated event activities, enhancing guest experiences through effective planning and communication.

• Company Overview: Broadway Grand Prix Myrtle Beach, South Carolina
• Completed a 4-month internship in a high-intensity environment, overseeing customer service and cash management operations.
• Customer Service: Assisted with daily activities, ensuring efficient and professional support to clients.
• Cash Management: Served as cashier, handling transactions for both local and international visitors accurately and securely.
• Gained exposure to international affairs, supporting cross-cultural interactions and administrative processes.