Leslie G. Johnson

• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Changed bed linens and towels, tidied up rooms.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Changed bed linens and towels, tidied up rooms.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
• Calculated charges, issued table checks and collected payments from customers
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
• Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses

• Hand dusted and wiped clean furniture, fixtures and window sills.
• Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
• Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
• Reported all maintenance issues to the housekeeping status board.
• Cleaned rooms to the satisfaction of all clients.
• Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
• Supplied guests with extra towels and toiletries when requested.
• Replenished hotel amenities such as drinking glasses and writing supplies.
• Replaced sheets and pillowcases daily and used hospitality corners on all beds.
• Cleaned and returned vacant rooms to occupant-ready status.
• Dusted and vacuumed  up to fifteen(15) assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.

• Maintain accurate records of customer  complaint.
  
• Calm angry or frustrated customer and ensure there complaint or concerns are resolved. 
• Interview customer via telephone to obtain  relevant informationandproviding effective solutions. 

Labels inspection

Cleared and monitored production line Packaged and sealed products

• Reported all maintenance issues to the housekeeping status board.
• Swept and damp-mopped private stairways and hallways.
• Replenished hotel amenities such as drinking glasses and writing supplies.
• Hand dusted and wiped clean office furniture, fixtures and window sills.
• Dusted ceiling air conditioning diffusers and ventilation systems.
• Spot cleaned carpets using industrial carpet cleaner.
• Completed cleaning tasks while spending the majority of the day walking, twisting, bending, pushing and kneeling to get the job done. 
• Collected waste paper and other trash from the premises and moved to designated areas.
• Swept and vacuumed floors, hallways and stairwells.