Lavenia Wellington
Kingston Jamaica
Summary
To use the knowledge, experience, enthusiasm, creativity, and positive attitude acquired over professional years, to contribute to the growth of any organization professional years, to contribute to the growth of any organization may be employed. Multitasking/Event planning Time management/fast learner Excellent in customer service and ability to relate to persons at all levels Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor Filing Clerk
Minott Equipment & Chemical Ltd
12.2021 - Current
- Customers service
- Checking and verification of credit/debit notes
- Working with Microsoft Office, Excel & Sage
- Paid attention to detail while completing assignments.
- Worked flexible nightly, weekend, and holiday shifts.
- Monthly Report on outstanding invoices
- Numerical & alphabet order of invoices
- Supervising junior clerks
- Stocktaking
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Bartender
Kool-out Sport Bar
10.2017 - 01.2019
- Customers service
- Supervision of stock
- Stock-taking & preparing of books
- Planning and Hosting of events
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Supervisor/bartender
Shamboozie Sport Bar & Jerk Centre
06.2015 - 08.2018
- Providing Customers service
- Supervision of bartender
- Stock-taking
- Updating of books
- Planning of events
- Smooth and cozy hotel
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
Receptionist
cozy hideout
01.2010 - 01.2012
- Responsible for booking guests
- Making and answering calls
- Supervision of rooms
- Supervision of housekeeping staff
- Upkeep of books
- Preparing of payroll
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered phones promptly and directed incoming calls to the correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submit purchase orders to maintain stock levels.
- Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them o specific offices.
- Collected payments, processed transactions, and updated relevant records.
Education
Cxc - Accounting
Charlie Smith High School
Kingston Jamaica06.2023
Skills
- Electronic Case Filing Systems
- Filing Skills
- Filing Documents
- Sorting and Filing
- Record Sorting and Filing
- Records Filing
- Numerical Filing
- Invoice Filing
- Filing Records
- Filing
Certification
Charlie Smith High Evening Centre Sept 2019- June 2020
School Leaving Certificate
Run-A-Way Bay Heart Academy Sept 2005 - June 2006
School Leaving Certificate
Dunrobin High School Sept 1990 - January 1992
Caribbean Examination Council (CXC)
Accounts 1
Principle of Business 2
Human & Social Biology 3
Social Studies 3
Information Technology 3
Mathematics 3
English Language 4
Currently doing (CXC)
Timeline
Supervisor Filing Clerk
Minott Equipment & Chemical Ltd
12.2021 - Current
Bartender
Kool-out Sport Bar
10.2017 - 01.2019
Supervisor/bartender
Shamboozie Sport Bar & Jerk Centre
06.2015 - 08.2018
Receptionist
cozy hideout
01.2010 - 01.2012
Cxc - Accounting
Charlie Smith High School
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