Latricia Brown
Negril P.O,Westmoreland Jamaica W.I
Summary
Energetic, team player with nine years of work as a waitress in a busy, family-owned restaurant. Enjoys interacting and working with others.
Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
18
18
years of professional experience
Work History
Sales Representative
Irie Gift Shop
Shop #: 12 & 16 Plaza De Negril, Negril Square, Negril P.O Westmoreland Jamaica W.I
07.2018 - 08.2019
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Helped resolve client problems quickly with superior customer service.
Waitress/Cashier
Pewee’s Restaurant & Bar
West End Negril P.O Westmoreland Jamaica W.I
11.2005 - 02.2014
- Consistently provided friendly guest service and heartfelt hospitality.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Greeted customers and provided excellent customer service.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Communicated clearly and positively with co-workers and management.
- Built loyal clientele through friendly interactions and consistent appreciation.
Vacation Concierge
Travelsmart Marketing
Norman Manley Boulevard, Negril P.O Westmoreland Jamaica W.I
10.2017 - 01.2018
- Greeted customers with smile and provided friendly, knowledgeable service.
- Identified client needs, built relationships and overcame objections to drive sales.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Sales Associate
Scuba Caribe
Montego Bay, St.James
08.2021 - 05.2023
- Solved customer challenges by offering relevant products and services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Whitehall Basic And Preparatory School
Whitehall Negril P.O Westmoreland Jamaica W.I06.2000
Nursing Assistance
Bryan’s Nursing Academy
Savanna-la-Mar P.O Westmoreland Jamaica W.I06.2010
High School Diploma -
Mannings School
Savanna-la-Mar P.O Westmoreland Jamaica W.I06.2005
Business
Colbourne College
Savanna-la-Mar P.O Westmoreland Jamaica W.I06.2008
Skills
- Quick learner
- Friendly and helpful
- Customer-oriented
- Dedicated team player
Additional Information
References:
Georgiana Hylton (Owner)
Pewee’s Restaurant And Bar
West End Road Negril P.O Westmoreland Jamaica W.I
Telephone: +18763779684
Sushant Sharma (Shawn) Manager
Irie Gift Shop
Shop #: 12 & 16
Plaza De Negril
Telephone: +18769579160
Cellphone: +18765622209
Email: sushantneha2008@gmail.com
Quote
It is never too late to be what you might have been.
George Eliot
Certification
- Mathematics
- English A
- Principle Of Business
- Human & Social Biology
- Social Studies
Timeline
Sales Associate
Scuba Caribe
08.2021 - 05.2023
Sales Representative
Irie Gift Shop
07.2018 - 08.2019
Vacation Concierge
Travelsmart Marketing
10.2017 - 01.2018
Waitress/Cashier
Pewee’s Restaurant & Bar
11.2005 - 02.2014
Whitehall Basic And Preparatory School
Nursing Assistance
Bryan’s Nursing Academy
High School Diploma -
Mannings School
Business
Colbourne College
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