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Having a professional working experience of + 11 years. Worked as the liaison and planner to all outside vendors, community and charity events pertaining to employment position, or establishment. A diligent leader with exceptional customer service experience. Respected by manager and colleagues for strong organizational and collaborative skills, hospitality and leadership. Proven background in hotel operations, knowledge in best practices, project execution and driving team to achieve enterprising organizational objectives.

Skilled Front Desk Agent specializing in guest relations and payment processing. Enhances guest experiences through effective communication and conflict resolution. Excels in managing check-ins and check-outs, ensuring operational efficiency and high satisfaction. Committed to leveraging customer service expertise to support hotel operations.

Hospitality professional with extensive experience across multiple departments, including housekeeping, restaurant services, and hotel butler roles. Proven track record in delivering exceptional customer service and enhancing guest satisfaction through personalized attention and proactive service. Committed to maintaining high standards of hospitality and creating memorable experiences for guests. Eager to leverage skills and experience for continued growth in the hotel industry.

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity. Guest-oriented hotel manager offering more than 4 years of experience in hospitality and tourism industries. Self-starter providing valuable service to clients and tourists. Successful management background at reputable hotels and resorts. Coordinated housekeeper/front desk agent with more than 3 years of experience working for high-end hotel chains. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Motivated Housekeeper with 5 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use and handling of all cleaning materials. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Latoya Smith

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Butler/Hotel Housekeeper/Waitress Supervisor

Butler/Hotel Housekeeper/Waitress Supervisor

Housekeeping Room Attendant

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Butler/Hotel Housekeeper/Waitress Supervisor

Butler/Hotel Housekeeper/Waitress Supervisor

Housekeeping Room Attendant

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