Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Latoya Smith

Jamaica ,01

Summary

Dedicated professional with extensive experience in guest management, personalized concierge services, and housekeeping coordination. Proven ability to enhance guest satisfaction and deliver tailored experiences that exceed expectations.

Overview

11
11
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification

Work History

Butler/Hotel Housekeeper/Waitress Supervisor

Royalton Resort
Jamaica , Ca
10.2021 - Current
  • Managed daily housekeeping tasks to ensure optimal guest satisfaction and comfort.
  • Coordinated with kitchen staff to provide personalized dining experiences for guests.
  • Delivered tailored concierge services to enhance guest experiences during their stay.

Butler/Hotel Housekeeper/Waitress Supervisor

Excellence Oyster Bay
Jamaica
11.2020 - 10.2021
  • Managed daily housekeeping tasks to ensure optimal guest satisfaction and comfort.
  • Coordinated with kitchen staff to provide personalized dining experiences for guests.
  • Delivered tailored concierge services to enhance guest experiences during their stay.

Housekeeping Room Attendant

Bahia Principe Resort
Jamaica
11.2014 - 11.2019

Education

Browns Town Community College
Jamaica

Aabuthnott Gallimore High
Jamaica

Skills

  • Guest management
  • Concierge services
  • Housekeeping coordination
  • Personalized dining

Languages

English
First Language
English
Beginner (A1)
A1

Certification

Certificate in Housekeeping

Certificate in butler service

Timeline

Butler/Hotel Housekeeper/Waitress Supervisor

Royalton Resort
10.2021 - Current

Butler/Hotel Housekeeper/Waitress Supervisor

Excellence Oyster Bay
11.2020 - 10.2021

Housekeeping Room Attendant

Bahia Principe Resort
11.2014 - 11.2019

Browns Town Community College

Aabuthnott Gallimore High
Latoya Smith