To be employed in a progressive organization where I can contribute meaningfully to the company's growth and development and gain experience to further my enchanted soft skills for future employment.
Overview
6
6
years of professional experience
Work History
Audit Intern
KPMG
01.2025 - 04.2025
Supported senior auditors in developing detailed audit plans, ensuring all necessary steps were taken to achieve desired results.
Efficiently managed multiple tasks and deadlines by prioritizing assignments and maintaining a high level of focus throughout each engagement.
Collaborated with team members to complete audits within established deadlines, maintaining a consistent level of professionalism throughout the process.
Used Excel to create and manage budgets, balance sheets and other related financial statements.
Front Desk Agent
Comfort Inn Hotel
Sandusky , Ohio
05.2024 - 09.2024
Front desk agents at hotels manage check-ins, check-outs, reservations, and guest inquiries
Provide information about hotel services, process payments, handle phone calls, and coordinate with other departments to meet guest needs
Front Desk Agent
Comfort Inn Hotel
05.2023 - 09.2023
Front desk agents at hotels manage check-ins, check-outs, reservations, and guest inquiries
Provide information about hotel services, process payments, handle phone calls, and coordinate with other departments to meet guest needs
Front Desk Agent
Comfort Inn Hotel
06.2022 - 09.2022
Front desk agents at hotels manage check-ins, check-outs, reservations, and guest inquiries
Provide information about hotel services, process payments, handle phone calls, and coordinate with other departments to meet guest needs
Administrative Assistance
Trinity Primary School
08.2021 - 08.2021
The Administrative Assistance job includes clerical duties, communication management, scheduling, record-keeping, student services, teacher support, event coordination, office management, reception duties, and primary financial tasks
Customer Service Representative & Sales Representative
Total Tools
Ocho Rios, Parish of Saint Ann
08.2019 - 08.2019
Addressing concerns, processing orders, and resolving issues; collaborating with other departments; maintaining accurate records; and contributing to customer satisfaction and loyalty
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School - CSEC's: 7 CSEC's including Maths & English, City & Guilds: 2 City & Guilds Maths & English
Brimmer Vale High School
01.2015 - 01.2020
Customer Service Representative (Administrative Assistant) Level 2 - undefined
The National Council on Technical and Vocational Education and Training(NCTVET)
High School - CAPES's: 5 Unit 1 CAPES's Including Accounting & Management of Business
Ocho Rios High School
01.2020 - 01.2021
BBA - Accounting; Admin Information System Management
University of Technology
237 Old Hope Rd, Kingston 6, Jamaica
05.2001 -
Skills
Customer Service Skills
Accurate and speedy cash handling
Good Microsoft Office skill
Good Oral and Written Communication Skills
Very Good Interpersonal Skills
Great receptionist Skills
Excellent at Teamwork
Highschoolinvolvement
2018-2020 Former Peer Counselor, Brimmer Vale High School
2018-2019 Former Honor Roll student, Brimmer Vale High School
2018-2019 Former Prefect, Brimmer Vale High School
2019-2020 Former Assistant Student Counselor President, Brimmer Vale High School
Timeline
Audit Intern
KPMG
01.2025 - 04.2025
Front Desk Agent
Comfort Inn Hotel
05.2024 - 09.2024
Front Desk Agent
Comfort Inn Hotel
05.2023 - 09.2023
Front Desk Agent
Comfort Inn Hotel
06.2022 - 09.2022
Administrative Assistance
Trinity Primary School
08.2021 - 08.2021
High School - CAPES's: 5 Unit 1 CAPES's Including Accounting & Management of Business
Ocho Rios High School
01.2020 - 01.2021
Customer Service Representative & Sales Representative
Total Tools
08.2019 - 08.2019
High School - CSEC's: 7 CSEC's including Maths & English, City & Guilds: 2 City & Guilds Maths & English
Brimmer Vale High School
01.2015 - 01.2020
BBA - Accounting; Admin Information System Management
University of Technology
05.2001 -
Customer Service Representative (Administrative Assistant) Level 2 - undefined
The National Council on Technical and Vocational Education and Training(NCTVET)