Summary
Overview
Work History
Education
Skills
Timeline
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LANSLOT BAUGH

Mandeville, Manchester

Summary

Experienced multi-talanted Manager, highly effective at keeping operations running smoothly and customers satisfied with , excellent service and consistency. proficient at solving problems and keeping team members on task.

Overview

7
7
years of professional experience

Work History

Shift Manager

Island Grill
01.2024 - Current
  • Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
  • Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
  • Quickly identified problem situations, skillfully resolving incidents to maintain the satisfaction of involved parties
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.

Restaurant Supervisor

Grand Palladium Resort
03.2023 - 12.2023
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Provided excellent customer service by anticipating and meeting guest needs, ensuring high levels of guest satisfaction
  • Collaborated with the Executive Chef and management to plan menus and execute culinary concepts.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.

Line Cook

Streamsong Golf Resort
01.2022 - 01.2023
  • Cooked,plated and garnished meals for over 100 covers per night with accuracy and efficiency while maintaining high quality.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Operated kitchen equipment safely and efficiently, following proper procedures and maintenance guidelines.
  • Upheld strict sanitation standards while preparing meals, maintaining clean workspaces free of cross-contamination risks.

Restaurant Supervisor

Pizza Please
10.2020 - 12.2021


  • Coordinated a team of 35 members with focus on productivity, efficiency and enhancing customer experience.
  • Resolved customer complaints promptly and effectively, strived to enhance customer service.
  • Enforced sanitation and safety protocols to maintain a clean and hazard-free environment.
  • Introduced cost-saving strategies by efficiently managing budgets and negotiating with suppliers, leading to a 20% reduction in food expenses.

Cook

Dave & Busters
05.2017 - 12.2018
  • Prepared and cooked a variety of dishes from scratch, including stocks, soups, meat, and sauces, to high standards.
  • Maintained cleanliness and organization of the kitchen area, adhering to food safety and sanitation standards.
  • Communicated closely with servers to fully understand special orders for customers.

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  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.

Education

Bachelor of Science - Tourism & Hospitality Management

Northern Caribbean University
Mandeville
08.2020

Skills

  • Team Leadership
  • Time Management
  • Strong Communication
  • Customer service
  • Adoptability
  • Problem solving
  • Food safety understanding
  • Sanitation Standards
  • Inventory control
  • Quality Assurance
  • Schedule management
  • Attention to Detail
  • Decision-Making
  • Employee Training

Timeline

Shift Manager

Island Grill
01.2024 - Current

Restaurant Supervisor

Grand Palladium Resort
03.2023 - 12.2023

Line Cook

Streamsong Golf Resort
01.2022 - 01.2023

Restaurant Supervisor

Pizza Please
10.2020 - 12.2021

Cook

Dave & Busters
05.2017 - 12.2018

Bachelor of Science - Tourism & Hospitality Management

Northern Caribbean University
LANSLOT BAUGH