Lamoya Williams
St. Andrew
Summary
Detail-oriented and solutions-driven Operations and Compliance Professional with 5+ years of experience across diverse industries. Proven track record in regulatory compliance, project management, team leadership and client-centric service. Adept at driving efficiency through innovative process improvements and developing scalable systems to ensure growth and sustainability.
Overview
2026
2026
years of professional experience
Work History
Owner / Consultant
VisaPro JA
- Built a niche consultancy offering customized visa support solutions
- Trained staff for smooth daily operations
Compliance Manager
Jamaica Sotheby’s International Realty
05.2024 - Current
- Reduce risk exposure for the company by identifying and addressing areas of noncompliance
- Develop Anti-Money Laundering, data privacy, and financial compliance policies
- Conduct team training on title reading, compliance, and privacy laws
- Register company with data compliance authority
- Manage listing approvals
- Collaborate with accounting to ensure timely financial reporting and regulatory payments
- Prepare records and data for regular audits by the Real Estate Board
Operations Manager
876 Career Source International
01.2022 - 09.2023
- Partnered with overseas agencies to secure employment for students
- Oversaw staff recruitment, training, and performance management
- Improved operational processes to reduce costs and improve turnaround
- Led island-wide campus brand ambassador programs
- Maintained legal compliance and accurate financial records
Supervisor
Dennis Shipping Ltd.
02.2021 - 12.2021
- Managed customer service operations and customs processing
- Trained interns, delegated tasks and resolved escalated customer issues
- Initiated 7+ automation projects that improved efficiency and satisfaction
- Introduced auto-alert systems for shipment readiness
- Created aged shipment reports and call quality monitoring
Supervisor
HiPro Dealer Farm Store
03.2020 - 12.2020
- Oversaw daily store operations, cash reconciliation, and inventory management
- Managed social media platforms
Education
BSc. - Operations Management (Major), Social Policy & Development (Minor)
University of the West Indies, Mona
01.2019
High School - undefined
Immaculate Conception High School
01.2015
Skills
- Process Optimization
- Project management
- Customer Relationship Management
- Talent Acquisition & Team Training
- Conflict Resolution
- Strategic Planning
- Decision Making
- Business development
Accomplishments
- Jamaica Sotheby’s Realty – “Most Consistent Employee” (2024)
- VisaPro JA – Viral TikTok video: 122K+ views, gained 1,687 followers in 5 days
- Dennis Shipping Ltd. – Executed 7+ efficiency-driven projects in under 6 months
- HiPro Dealer – Marketing campaign boosted sales by 33%
Timeline
Compliance Manager
Jamaica Sotheby’s International Realty
05.2024 - Current
Operations Manager
876 Career Source International
01.2022 - 09.2023
Supervisor
Dennis Shipping Ltd.
02.2021 - 12.2021
Supervisor
HiPro Dealer Farm Store
03.2020 - 12.2020
High School - undefined
Immaculate Conception High School
Owner / Consultant
VisaPro JA
BSc. - Operations Management (Major), Social Policy & Development (Minor)
University of the West Indies, Mona
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