Kyshaun Lewis
Runaway Bay Meadow, Runaway Bay P.O,St.Ann
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
Work History
Shift Manager
Alvin's Island
Destin
05.2021 - 09.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for services.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Campaign Manager
Biore (Utech)
08.2020 - 12.2020
- Developed policy positions and wrote public statements outlining stances.
- Networked among donors and fundraised to generate money for the campaign.
- Worked with traditional media to obtain coverage of key events.
- Drove awareness of products and solutions within the campaign
ASSISTANT TEACHER
Chalky Hill Primary
St.Ann
06.2019 - 07.2019
- Collaborated closely with teachers of 20+ students to carry out basic classroom activities
- Performed daily accounting tasks for Lunch services
CUSTOMER SERVICE REP
General Foods
St.Ann
04.2019 - 06.2019
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
Education
Bachelor's in Business Administration
University Of Technology
Digital Marketing
Google Workshop
2022
Social Marketing Certificate - undefined
Hootsuite Academy
2022
Business Process Outsourcing II - HEART TRUST/NTA
2017
Skills
- Team-building
- Flexible and Adaptable
- Active Listening
- Analytical and Critical Thinking
- Planning and Coordination
- Decision-Making
Timeline
Shift Manager
Alvin's Island
05.2021 - 09.2022
Campaign Manager
Biore (Utech)
08.2020 - 12.2020
ASSISTANT TEACHER
Chalky Hill Primary
06.2019 - 07.2019
CUSTOMER SERVICE REP
General Foods
04.2019 - 06.2019
Bachelor's in Business Administration
University Of Technology
Digital Marketing
Google Workshop
Social Marketing Certificate - undefined
Hootsuite Academy
Business Process Outsourcing II - HEART TRUST/NTA
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