Kumari Daley
Portmore
Summary
Results-driven Warehouse Supervisor with over nine years of logistics and warehouse management experience, including significant success in the Duty-Paid finished goods department. Seeking to leverage expertise in inventory management, operational efficiency, and regulatory compliance to transition into a full-time Warehouse Specialist role at J Wray and Nephew Ltd. and contribute to the company's continued success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
RTDL LOGISTICS LTD
10.2021 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Enforced team adherence to safety regulations and protocols.
Warehouse Operator
RTDL LOGISTICS LTD
03.2015 - Current
- Operated forklifts and other MHEs to transport goods, ensuring timely and safe delivery of products within the warehouse.
- Assisted in resolving a major space congestion issue in the Excise Warehouse, improving workflow and storage capacity.
- Conducted cycle counts and assisted in stock audits, contributing to an overall inventory accuracy rate of 96%.
- Ensured compliance with all safety and quality standards, participating in regular QSHE training sessions.
- Supported warehouse operations by picking, packing, and dispatching goods, achieving daily targets consistently.
- Maintained meticulous records of stock movements and assisted in inventory management.
- Participated in safety training and contributed to a low percentage of accidents in the workplace.
Education
Certificate - Supervisory Management
UWI Mona Open Campus
Camp Rd Kingston 06.2024
CSEC - Maths/English
Distinction College
Kingston 07.2023
Skills
- Warehouse Management: Proficient in inventory control, stock replenishment, and space utilization
- Regulatory Compliance: Knowledgeable in finished goods and excise regulations, ensuring legal and procedural adherence
- Quality Control: Expertise in maintaining high standards for incoming and outgoing goods
Material Handling: Advanced skills in forklift operation and maintenance of MHEs
- Software Proficiency: Advanced in Microsoft Excel; Intermediate in Microsoft Word, PowerPoint, and Google Sheets/Docs
- Problem Solving: Proven ability to identify and resolve operational issues efficiently
- Leadership: Strong supervisory skills with a focus on training, safety, and team performance
- Customer Service: Excellent at handling complaints and ensuring customer satisfaction
Accomplishments
- In 2017, I was honored to receive the "Most Outstanding Worker" award from RTDL Logistics Ltd.
- I had the privilege of supporting the Duty-Paid team in their exceptional accomplishment of setting a sales record of $400 million in a single day in 2018
Certification
- Forklift Certification
- Conflict Resolution Certificate
Timeline
Warehouse Supervisor
RTDL LOGISTICS LTD
10.2021 - Current
Warehouse Operator
RTDL LOGISTICS LTD
03.2015 - Current
Certificate - Supervisory Management
UWI Mona Open Campus
CSEC - Maths/English
Distinction College
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