KRYSTAN C. HUNTER

• Enhanced team performance by implementing structured training programs, leading to a 50% improvement in rookie team members' technical proficiency and overall competition readiness.
• Led teams to victory in the World Robot Olympiad (WRO):
  1st Place – "Robo-Missions" Category, 2023 (Jamaica)
  Finalist (67th of 100 globally) – "Robo-Missions" Category, 2023 (Panama)
  2nd Place – "Future Innovators" Category, 2024 (Jamaica)
  1st Place – "Future Innovators" Category, 2024 (Italy)
• Mentored and developed younger students, ensuring a 90% transition rate into the competitive robotics team through hands-on experience and structured guidance.
• Established key partnerships with private companies like Fontana and Proven, securing financial and resource support to expand the robotics program.
• Increased student engagement in robotics by 40% through interactive workshops, live demonstrations, and field trips to industry events.

• Fostered long-term client relationships, achieving a 80 %+ retention rate through exceptional customer service and personalized support.
• Analyzed client behavior data, leading to strategic account management adjustments that increased client engagement by 25%.
• Maintained comprehensive account records, ensuring 100% accuracy in reporting for senior management review and decision-making.
• Leveraged industry expertise to provide tailored recommendations on pricing, promotions, and product offerings, resulting in a 10% increase in client sales.
• Resolved client issues efficiently, boosting customer satisfaction scores by 30% and strengthening brand loyalty.
• Drove revenue growth by executing strategic upselling and cross-selling initiatives, contributing to a 15% uplift in account revenue.
• Expanded market share by identifying new business opportunities and securing high-value accounts.

• Created multiple forms of communication materials such as brochures, flyers, banners, social media and other web-based content for display/presentation on screen types and media platforms.
• Successfully designed and executed the erection of a 3-panel outdoor sign for promotional purposes.
• Boosted brand visibility by developing appealing and compelling advertising materials that engaged target audiences.
• Designed and negotiated pricing and placement of multiple digital and printed advertisement campaigns with local and regional media organizations.
• Adopted the role of Social Media Administrator and increased brand reach and awareness by 4.7% within 90 days.
• Gained invaluable experience working with typography, photography and design principles to improve overall brand image.

• Developed a strong working knowledge of a client's brand equity, working on multiple content types (videos, photos, infographics) with relevant tone and style, adhering to the respective style guides of the organization.
• Worked collaboratively with team members to produce deliverables efficiently.
• Applied current editing and photography tools to tell great stories.
• Managed content distribution across multiple channels, ensuring cohesive and consistent brand message.
• Utilized knowledge of typography, grid systems, and page layout to improve the quality of brand materials.

Brands Served: Massy Distribution, Sagicor, Hope Zoo, The Ministry of Tourism, The Gleaner Co. and Reach Academy

• Design and updated of web pages using the latest industry framework/web technologies. Eg. Wordpress, Javascript, HTML,CSS etc.
• Improved website performance and ranking by utilizing SEO & SOO techniques.
• Proactively identified potential vulnerabilities in the system architecture, addressing them before they became critical issues.
• Integrated third-party applications into existing web infrastructure to enhance functionality and streamline operations.
• Prepared timely reports on website performance to assist in the decision-making process of stakeholders.