KRISANN BLAKE
Brown’s Town,Jamaica
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Front Desk Agent
Grand Muthu Club Caribbean
Runaway bay, Jamaica
08.2025 - Current
Front Desk Agent
Decameron Club Caribbean
St. Ann, Jamaica
09.2021 - 08.2025
- Managed reservations using hotel management software to ensure accurate bookings.
- Processed payments and managed cash transactions accurately at the front desk.
- Handled guest complaints and resolved issues promptly to enhance satisfaction.
- Maintained organized records of guest information for efficient service delivery.
- Answered phones, responded to inquiries, and took messages.
Receptionist
Pure Vision Optical
01.2019 - 01.2021
Collections Agent
Teleperformance
01.2017 - 01.2018
Work experience
Ministry of Education
, Region 3
01.2017
Education
Associate Degree - Business Studies
Brown’s Town Community College
Browns Town, Jamaica 09.2017 - 09.2017
Caribbean Secondary Education Certificate -
Ferncourt High School
Caribbean Vocational Qualification -
Ferncourt High School
Skills
- Good Communication Skills
- Writing Skills
- Quick learner
- Good Interpersonal Skills
- Proficient in Microsoft Word & Excel
Awards
- Ferncourt High School, Certificate in Business Studies, 06/2015
- Ferncourt High School, Trophy for High Academic Performance, 06/2013
- Ferncourt High School, Trophy for Outstanding Performance in five subjects, 06/2012
- Ferncourt High School, Trophy for Outstanding Performance in nine subjects, 06/2011
Subjects
- English Language, 1
- English Literature, 1
- Mathematics, 3
- Spanish, 3
- Principles of Business, 1
- Principles of Accounts, 2
- Information Technology, 2
- Cosmetology, 4&5
- Biology, 3
Activities
Enrolled in the Red Cross Society, Ferncourt High School, 08/2010, 06/2015
References
- Available upon request
Timeline
Front Desk Agent
Grand Muthu Club Caribbean
08.2025 - Current
Front Desk Agent
Decameron Club Caribbean
09.2021 - 08.2025
Receptionist
Pure Vision Optical
01.2019 - 01.2021
Associate Degree - Business Studies
Brown’s Town Community College
09.2017 - 09.2017
Collections Agent
Teleperformance
01.2017 - 01.2018
Work experience
Ministry of Education
01.2017
Caribbean Secondary Education Certificate -
Ferncourt High School
Caribbean Vocational Qualification -
Ferncourt High School