KITTANYA ANDERSON
Administrative Professional
Jamaica
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
13
13
years of post-secondary education
Work History
Administrative Support
Cooperative Education Unit
01.2020 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Offered technical support and troubleshot issues to enhance office productivity.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Edited documents to improve accuracy of language, flow and readability.
- Managed relational database to store information for reference, reporting and analysis.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Wrote regular newsletter for employees to stay on top of important information, company changes and market data.
High School Business Teacher
Claude McKay HIgh School
10.2021 - 02.2022
- Exposed students to economic reasoning skills to build perspective and critical thinking skills.
- Planned lessons to reflect group and individual student needs utilizing creative instruction to teach individual roles of citizenship.
- Adhered to district policies for effective classroom management techniques.
- Adapted teaching strategies to remain inclusive to multiple learning styles.
- Evaluated student assignments and projects with corrective comments to guide reasoning skills.
- Attended department initiatives for professional growth to meet career benchmarks.
- Represented content using technologies and pedagogical techniques to enhance learning.
- Facilitated learning with aids, technology and equipment to stimulate higher-level thinking.
Education
Bachelor of Education - Business Studies
University of Technology
Jamaica 08.2017 - 08.2023
Diploma - Administrative Assistance And Secretarial Science
HEART Eastern TVET Institute Lludas Vale Campus
Jamaica 01.2016 - 02.2017
Caribbean Secondary Education Certificate -
Clarendon College
Jamaica 09.2008 - 08.2014
Skills
Desktop Applications: Microsoft Word, Gmail, Powerpoint, Jamboard, Outlook, Google Docs, CanvaMicrosoft Excel, Google Sheets
Financial Applications: Sage Business Cloud Accounting Software and Quick books
Administrative support
Administrative support experience
Office support (phones, faxing, filing)
Timeline
High School Business Teacher
Claude McKay HIgh School
10.2021 - 02.2022
Administrative Support
Cooperative Education Unit
01.2020 - 08.2020
Bachelor of Education - Business Studies
University of Technology
08.2017 - 08.2023
Diploma - Administrative Assistance And Secretarial Science
HEART Eastern TVET Institute Lludas Vale Campus
01.2016 - 02.2017
Caribbean Secondary Education Certificate -
Clarendon College
09.2008 - 08.2014