Sanjay Clarke
Browns Town,Jamaica
Summary
A very dedicated and courteous individual who can adapt quickly to new environments and perform at a professional standard in achieving the company's goals with the ability to analyze and solve complex information and problems.
Overview
8
8
years of professional experience
Work History
MOD CONTRACTOR
Modsquad
11.2023 - Current
- Provides exceptional customer care and technical support through various channels, including chat, emails, and calls.
SALES REPRESENTATIVE
Centerfield - New Kingston, Jamaica
New Kingston, Jamaica
11.2021 - 12.2021
- Investigated and resolved reported customer issues for improved customer satisfaction.
CUSTOMER SERVICE AGENT
IBEX GLOBAL - Portmore, Jamaica
Portmore, Jamaica
12.2017 - 12.2018
- Answered incoming calls promptly and professionally within company standards.
FACTORY WORKER
Massy Distribution (Jamaica) Limited - Kingston, Jamaica
Kingston, Jamaica
07.2018 - 08.2018
- Maintained cleanliness by eliminating waste and unnecessary materials in production, staging, and storage areas.
MIXER & CASHIER
Fruitalicious Frozen Yogurt - St Catherine, Jamaica
St Catherine, Jamaica
05.2018 - 08.2018
- Operated cash register and accurately handled customer transactions.
PUMP ATTENDANT
Petcom Gas Station - St Catherine, Jamaica
St Catherine, Jamaica
11.2016 - 05.2017
- Provided customer assistance at gas pumps.
Skills
- Java
- Assembly
- Python
- MySQL
- PostgreSQL
- MongoDB
- Problem Solving
- Analytical
- Microsoft Office
- Time management
- Organisation
- Detail-oriented
Sections
- Executive Summary, A very dedicated and courteous individual who can adapt quickly to new environments and perform at a professional standard in achieving the company's goals with the ability to analyze and solve complex information and problems.
- Skills, Proficient in programming languages such Java, Assembly and Python Knowledge on MySQL, PostgreSQL and MongoDB Problem Solving and Analytical Proficient in Microsoft Office Excellent time management and organisation skills Detail-oriented
- Work Experience, MOD CONTRACTOR, 11/23/2023, Current, Modsquad, Provides exceptional customer care and technical support through various channels, including chat, emails, and calls., Assists with troubleshooting and resolving customer issues efficiently., Maintains a high level of professionalism and empathy in all customer interactions., Ensures customer satisfaction by delivering timely and accurate solutions., SALES REPRESENTATIVE, 11/2021, 12/2021, Centerfield, New Kingston, Investigated and resolved reported customer issues for improved customer satisfaction., Determined customers' needs through sales call interactions, Provided continued customer support after closing sales., Answered inquiries from prospective customers regarding features of products and services offered., CUSTOMER SERVICE AGENT, 12/2017, 12/2018, IBEX GLOBAL, Portmore, Answered incoming calls promptly and professionally within company standards., Maintained a high level of customer satisfaction by providing accurate and helpful responses., Guided customers through set up and safe operation of equipment., FACTORY WORKER, 07/2018, 08/2018, Massy Distribution (Jamaica) Limited, Kingston, Maintained cleanliness by eliminating waste and unnecessary materials in production, staging, and storage areas., Ensured the efficient flow of products by transferring them to their respective workstations for further processing., Arranged and secured products in packaging containers and delivery vehicles to prevent any potential damage or accidents, Operated packaging equipment to ensure efficient and accurate sealing and transportation of finished items., MIXER & CASHIER, 05/2018, 08/2018, Fruitalicious Frozen Yogurt, St Catherine, Operated cash register and accurately handled customer transactions, Mixed, served, and refilled yogurts and toppings., Maintained cleanliness and sanitation of stations., Managed social media page., PUMP ATTENDANT, 11/2016, 05/2017, Petcom Gas Station, St Catherine, Provided customer assistance at gas pumps, Handled cash transactions and provided accurate change to customers, Trained newly hired station attendants on cash register systems and fuel pump monitoring., Ensured the continuous availability of products by reorganizing items on shelves for optimal accessibility., Prepared daily sales reports for fuel, oil and accessories, Provided exceptional customer service during all interactions
- Education, University of Technology - Jamaica, Bachelor of Science, Information Technology, Networking, 11/2025, Spanish Town High School - St. Catherine, Jamaica, High School Diploma, 06/2014
- Awards/Recognition, Received awards at the Spanish Town High School for academic performances.
- References, Available upon request.
Timeline
MOD CONTRACTOR
Modsquad
11.2023 - Current
SALES REPRESENTATIVE
Centerfield - New Kingston, Jamaica
11.2021 - 12.2021
FACTORY WORKER
Massy Distribution (Jamaica) Limited - Kingston, Jamaica
07.2018 - 08.2018
MIXER & CASHIER
Fruitalicious Frozen Yogurt - St Catherine, Jamaica
05.2018 - 08.2018
CUSTOMER SERVICE AGENT
IBEX GLOBAL - Portmore, Jamaica
12.2017 - 12.2018
PUMP ATTENDANT
Petcom Gas Station - St Catherine, Jamaica
11.2016 - 05.2017
Similar Profiles
Daniel DwyerDaniel Dwyer
Brand Representative at ModSquadBrand Representative at ModSquad
Michael Bradd-KogerMichael Bradd-Koger
Sr. Customer Success Manager at ModSquadSr. Customer Success Manager at ModSquad
Melissa MitchellMelissa Mitchell
Customer Service Representative at ModSquadCustomer Service Representative at ModSquad
Michael Bradd-KogerMichael Bradd-Koger
Sr. Digital Strategist, CX at ModSquadSr. Digital Strategist, CX at ModSquad
Jayon DunbarJayon Dunbar
Assistant Manager/Sales Associate at Buc’s LagoonAssistant Manager/Sales Associate at Buc’s Lagoon