Kiron Folkes
Driver
Waterford,Jamaica
Summary
Experienced professional with a strong background in customer service and inventory management at Fontana Pharmacy. Demonstrated success in improving customer satisfaction through strategic communication and merchandising. Expertise in team collaboration and maintaining operational efficiency in a clean, organized environment.
Overview
20
20
years of professional experience
Work History
Pump attendant
Cottrell’s Texaco
Kingston
09.2005 - 12.2025
- Operated fuel pumps to dispense gasoline and diesel oil to customers.
- Processed payments accurately through point-of-sale systems.
- Stocked convenience store shelves with merchandise and organized displays.
- Regularly cleaned pumps and surrounding areas by sweeping floors, emptying trash cans.
Warehouse Assistant
Fontana Pharmacy
01.2022 - 01.2024
- Managed inventory levels and organized warehouse stock efficiently.
- Prepared and packaged orders for timely shipment.
- Collaborated with team members to maintain a clean workspace.
- Communicated effectively with supervisors regarding operational needs and issues.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Lifted materials of varied weights on regular basis.
- Inspected and moved products to designated areas in warehouse.
- Organized warehouse racks to ensure efficient storage of goods.
Customer Service Rep
Fontana Pharmacy
01.2022 - 01.2024
- Assisted customers with inquiries and product recommendations.
- Managed inventory by restocking shelves, and organizing products.
- Maintained a clean and organized work environment to enhance customer experience.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative/ Merchandiser
York Pharmacy
Kingston, St. Andrew
02.2017 - 06.2022
- Assisted customers with inquiries.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory levels and restocked shelves as needed.
Pump-Attendant
Rubis Gas Station
Portmore, Naggo Head
01.2013 - 01.2014
- Operated fuel pumps to assist customers with refueling vehicles.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of the gas station premises.
Waiter/Assistant cook
Jewels Resort International
Portmore
01.2013 - 01.2014
- Provided excellent customer service to enhance guest dining experiences.
- Took and processed orders accurately and efficiently for guests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Recommended menu items based on guest preferences and dietary needs.
Driver
WISYNCO GROUP LIMITED
01.2011 - 01.2012
- Transported goods efficiently to various locations across the region.
- Assisted in loading and unloading products at distribution centers.
- Adhered to all traffic laws and safety regulations during operations.
- Delivered goods and services to customers on time and in excellent condition.
Cold room attendant
CARIBBEAN CREAM LTD
Kingston, St.Andrew
04.2010 - 10.2010
Trainee from HREAT Academy
Dan Air Conditioning
, St.Andrew
09.2008 - 11.2008
- Assisted in installing air conditioning units in residential and commercial settings.
- Conducted routine maintenance checks on various HVAC systems and equipment.
- Collaborated with team members to troubleshoot system malfunctions efficiently.
- Adhered to safety protocols while handling tools and equipment on job sites.
Education
High School -
Waterford High School
Waterford07-2004
Some College (No Degree) - Electrical Installation & Air Conditioning/Refrigeration
Portmore Heart Academy
PortmoreSkills
- Vehicle maintenance awareness
- Driving
- Merchandising techniques
- Team collaboration
Accomplishments
- Language and Communication, 2
- Electrical Installation, 3
- Drafting, 4
References
Can be furnished upon request.
Timeline
Warehouse Assistant
Fontana Pharmacy
01.2022 - 01.2024
Customer Service Rep
Fontana Pharmacy
01.2022 - 01.2024
Customer Service Representative/ Merchandiser
York Pharmacy
02.2017 - 06.2022
Pump-Attendant
Rubis Gas Station
01.2013 - 01.2014
Waiter/Assistant cook
Jewels Resort International
01.2013 - 01.2014
Driver
WISYNCO GROUP LIMITED
01.2011 - 01.2012
Cold room attendant
CARIBBEAN CREAM LTD
04.2010 - 10.2010
Trainee from HREAT Academy
Dan Air Conditioning
09.2008 - 11.2008
Pump attendant
Cottrell’s Texaco
09.2005 - 12.2025
High School -
Waterford High School
Some College (No Degree) - Electrical Installation & Air Conditioning/Refrigeration
Portmore Heart Academy
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