Summary
Overview
Work History
Education
Skills
References
Timeline
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King Wellington

Kingston,Jamaica

Summary

Results-driven professional passionate about continuous learning and innovation, recognized for utilizing analytical thinking and creativity to address challenges and implement impactful solutions in dynamic environments.

Overview

6
6
years of professional experience

Work History

Manager- Corporate Real Estate Services and Travel

Sagility Jamaica Limited
Kingston, Jamaica
05.2023 - 03.2025
  • Directed daily operations for multi-site facilities across Jamaica, ensuring 100% uptime of critical infrastructure systems (HVAC, fire safety, power) while reducing vendor response time by 25% through optimized service-level agreements.
  • Spearheaded preventative maintenance programs for building systems and sanitation fleets, resulting in a 30% reduction in unplanned downtime and extending asset lifecycle by an average of 18 months.
  • Managed end-to-end vendor procurement and contract negotiations, overseeing budgets exceeding $50,000 per project and achieving a 10% annual cost saving without compromising service quality.
  • Led sustainability and compliance initiatives, achieving full adherence to local environmental regulations, and successfully implementing a water and energy conservation plan that reduced utility costs by 12%.
  • Coordinated emergency preparedness drills and safety audits, improving evacuation efficiency by 40% and ensuring 100% compliance with international fire and life safety codes.
  • Optimized vendor performance and contract compliance, reducing operating costs by 15%.
  • Partnered with EHS, HR, and IT to improve operational workflows and regulatory compliance.
  • Ensured continuous compliance with SOC 1 & SOC 2 audit requirements and ISO 45001 (Occupational Health & Safety) standards.
  • Maintained full compliance with local government regulations, including the Jamaica Special Economic Zone Authority (JSEZA) operating framework.

Assistant Manager, Administration, Fulfilment and Logistics

TeamHGS Limited
Kingston, Jamaica
03.2022 - 05.2023
  • Led the rapid deployment of over 500 work-from-home systems within 24 hours of the government’s directive, ensuring uninterrupted operations and compliance with Jamaica Special Economic Zone Authority (JSEZA) regulations.
  • Spearheaded the Work-from-Home initiative during COVID-19, maintaining client service levels and operational resilience.
  • Played a key role in the divestment of the healthcare division, collaborating with Legal, Finance, and Global teams to ensure a seamless business separation and operational continuity for both entities.
  • Managed project plans and documentation for fulfillment, logistics, and fleet operations.
  • Coordinated departmental meetings to align teams on milestones, risks, and priorities.
  • Conducted root cause analysis on logistics delays and implemented corrective actions, improving delivery timelines by 30%.

Senior Officer – Administration, Fulfillment and Logistics

TeamHGS Limited
Kingston, Jamaica
06.2019 - 03.2022
  • Optimized operational efficiency by implementing innovative and data-driven strategies that reduced transport cost by 35%.
  • Collaborated with cross-functional teams to identify process improvement opportunities and drive business success.
  • Managed and scheduled inventory audits, analyzing findings that improved accuracy and reporting.
  • Directed logistics team workflow, ensuring seamless coordination to meet fluctuating demand.
  • Enhanced customer satisfaction by delivering both standard and expedited services tailored to client needs.
  • Developed and executed demand-based scheduling strategies, aligning workforce capabilities with business priorities.
  • Ensured continuous compliance with SOC 1 & SOC 2 audit requirements and ISO 45001 (Occupational Health & Safety) standards.
  • Improved transportation logistics by 35% via route planning and fleet utilization initiatives.
  • Maintained accurate fleet records and led vehicle inspection and documentation processes.
  • Coordinated delivery and pickup schedules, managing a small team of drivers and logistics support staff.
  • Ensured compliance with safety procedures and vehicle licensing.
  • Led inventory audits, improving tracking accuracy and reducing stock discrepancies.

Education

MBA - Financial Markets and Asset Management

European Business School Barcelona
Spain
05.2025

Associate of Arts - General Studies

Caribbean Examination Council
06-2014

Mini MBA Certificate - Business Management

International Business Management Institute

Mini MBA - Project Management

European Institute of Leadership and Management

Lean Six Sigma, White Belt Certificate -

MF Operational Excellence

Scrum Master Certificate -

International Scrum Institute

Certificate in Leadership and Management -

Global Service Sector Apprenticeship Jamaica

Business Administration Level 2 -

National Council on Technical and Vocational Education and Training

Caribbean Advance Proficiency Examination Unit Two - Law, Sociology, Management of Business, Caribbean Studies

Caribbean Examination Council

Caribbean Advance Proficiency Examination Unit One - Law, Sociology, Management of Business, Communication Studies

Caribbean Examination Council

Caribbean Secondary Examination Certificate - Mathematics, English Language, Information Technology, Principles of Business, Principles of Accounts, Human and Social Biology, Social Studies, History, Integrated Science

Caribbean Examination Council

Skills

  • Fleet and vehicle maintenance coordination
  • Transportation scheduling and compliance
  • Driver supervision and dispatching
  • Inventory audits and reporting
  • Regulatory compliance management
  • Preventative maintenance planning
  • Safety protocol implementation
  • Goal setting and measurement
  • Contract and vendor management
  • Change and risk management
  • Expense optimization and tracking
  • People leadership
  • Operational strategy development
  • Customer service excellence
  • Advanced Excel proficiency
  • Data visualization with Tableau
  • Business intelligence with Power BI
  • Project management using Asana
  • Inventory management with Zoho
  • Statistical analysis with Minitab

References

References available upon request.

Timeline

Manager- Corporate Real Estate Services and Travel

Sagility Jamaica Limited
05.2023 - 03.2025

Assistant Manager, Administration, Fulfilment and Logistics

TeamHGS Limited
03.2022 - 05.2023

Senior Officer – Administration, Fulfillment and Logistics

TeamHGS Limited
06.2019 - 03.2022

MBA - Financial Markets and Asset Management

European Business School Barcelona

Associate of Arts - General Studies

Caribbean Examination Council

Mini MBA Certificate - Business Management

International Business Management Institute

Mini MBA - Project Management

European Institute of Leadership and Management

Lean Six Sigma, White Belt Certificate -

MF Operational Excellence

Scrum Master Certificate -

International Scrum Institute

Certificate in Leadership and Management -

Global Service Sector Apprenticeship Jamaica

Business Administration Level 2 -

National Council on Technical and Vocational Education and Training

Caribbean Advance Proficiency Examination Unit Two - Law, Sociology, Management of Business, Caribbean Studies

Caribbean Examination Council

Caribbean Advance Proficiency Examination Unit One - Law, Sociology, Management of Business, Communication Studies

Caribbean Examination Council

Caribbean Secondary Examination Certificate - Mathematics, English Language, Information Technology, Principles of Business, Principles of Accounts, Human and Social Biology, Social Studies, History, Integrated Science

Caribbean Examination Council
King Wellington