Kimone Bell

The Port Authority of Jamaica

11.2016 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Liaised between clients and vendors and maintained effective lines of communication.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

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Summary