Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Subjects
Reference
Timeline
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Kimberly Sinclair

3640 Adair Drive, Waterford, Portmore

Summary

Detail-oriented professional experienced in providing exceptional administrative, Patient Care and organizational support in busy office settings. Possesses excellent interpersonal skills and ability to interact with a diverse group of individuals. Proficient in current office software applications , data entry,and database management.

Overview

5
5
years of professional experience
12
12
years of post-secondary education
6
6
Certifications

Work History

Patient Care Assistant(Internship)

St. Micheal Nursing Home
05.2023 - 07.2023
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported needs of 13 + residents under long-term care

Retail Sales Associate

Angella Jones
Mammee Bay, Ocho Rios
03.2019 - 04.2022
  • Worked as positive and hardworking team member in busy retail shop.
  • Assisted, Head of Shop with all daily tasks to increase productivity and achieve customer service goals.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change.
  • Manage over 50 or more customers per day

Virtual Assistant

(Freelance)
10.2018 - 07.2019
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Uploaded files for team use on Google Suite and SharePoint.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.

Data Entry Clerk

(Freelance)
09.2018 - 11.2018
  • Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.

Clerk(Internship)

Jamaica Custom Agency
Kingston, Jamaica, 01
08.2018 - 09.2018
  • Approached each work day with enthusiasm and wonderful work ethic.
  • Observed work in progress to ensure that procedures were properly followed.
  • Handled work logs and organization of employee files.
  • Always maintained hygienic and neat work environment.
  • Paid attention to detail while completing assignments.
  • Sort 20 to 30 flies per day
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Education

Associate of Arts - Criminal Justice

Bahamas Baptist University College(on Hold)
New Providence, Bahamas
09.2021 -

Practical Nursing -

Distinction College
St. Andrew, Jamaica
05.2022 -

Some College (No Degree) - CXC class

Distinction College
St. Andrew, Jamaica
09.2018 -

High School Diploma -

Clan Carthy High School
Kingston, Jamaica
01.2017 -

High School Diploma -

Muschette High School
St. James, Jamaica
09.2011 -

Skills

Ability to Work Under Pressure

Ability to Multitask

Effective Time Management

Healthcare Operations

Computer Skills

Ability to Work in Team

Customer Service

Spreadsheet Development

File Maintenance

Quality Control

Certification

City and Guilds Mathematics

Interests

Law

International Relations

Business

Accomplishments

  • Class Monitor
  • Student councilor
  • Sub Prefect
  • Community Service at Montego Bay Marine Park.
  • Achieved Results through effectively helping with important tasks.
  • Documented and resolved Issues related to been an Intern.
  • Increased quality of care by developing new tracking and assessment methods.
  • Managed caseload of 12 patients each month.
  • Drove overall improvements to quality assurance and patient satisfaction initiatives by removing bottlenecks to effective care.
  • Resolved product issue through consumer testing.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Subjects

  • English Language
  • Social Studies
  • Integrated Science
  • Information Technology
  • Food and Nutrition
  • Family Resources Management
  • Human Social Biology

Reference

  • Available upon request

Timeline

Patient Care Assistant(Internship)

St. Micheal Nursing Home
05.2023 - 07.2023

Practical Nursing -

Distinction College
05.2022 -

Associate of Arts - Criminal Justice

Bahamas Baptist University College(on Hold)
09.2021 -

Retail Sales Associate

Angella Jones
03.2019 - 04.2022

Virtual Assistant

(Freelance)
10.2018 - 07.2019

Data Entry Clerk

(Freelance)
09.2018 - 11.2018

Some College (No Degree) - CXC class

Distinction College
09.2018 -

Clerk(Internship)

Jamaica Custom Agency
08.2018 - 09.2018

High School Diploma -

Clan Carthy High School
01.2017 -

High School Diploma -

Muschette High School
09.2011 -
Kimberly Sinclair