Kimbally Smith
Montego Bay
Summary
Dynamic management consultant with a proven track record at Dresscode, driving a 50% revenue growth through strategic client engagement and operational efficiency. Skilled in project management and relationship building, I excel in enhancing customer satisfaction and optimizing business processes, ensuring high-quality standards and exceptional service delivery.
Overview
8
8
years of professional experience
Work History
Owner and Management Consultant
Dresscode
04.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Scoped out and prepared a detailed analysis of how each department operates, resulting in a 50% reduction in
working overtime - Recruited and hired a team of employees, starting with 4 entry-level employees
- Developed a new training strategy at the end of each 6-week training test for our employees, resulting in gradual
growth in the employee's, completion rate for employees who participated in the program - Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Secured new clients with a new paradigm shift which resulted in 50% growth in revenue annually
- Trained and motivated employees to perform daily business functions.
Garment Technician
Bill Edwards Clothing Company
12.2016 - 06.2017
- Played an integral role in expanding product offerings through construction methods, and design techniques.
- Maximized team productivity through clear task delegation, effective time management strategies, and proactive problem-solving abilities.
- Safeguarded brand reputation by diligently adhering to established guidelines regarding style, quality, sizing, and labeling standards.
- Reduced waste during the manufacturing process through meticulous fabric utilization planning and pattern cutting techniques.
- Maintained high-quality standards for all garments produced by implementing rigorous quality control measures throughout the production process.
Education
High School Diploma -
Rusea's High School
Lucea, Hanover07-1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business planning
- Wardrobe adviser
- Consulting
Timeline
Owner and Management Consultant
Dresscode
04.2018 - Current
Garment Technician
Bill Edwards Clothing Company
12.2016 - 06.2017
High School Diploma -
Rusea's High School
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