Kiesha Hylton
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
Work History
Server
Playa Hall Resorts
Rosehall Montego Bay, St James
06.2018 - Current
- Delivered exceptional customer service to improve guest satisfaction.
- Organized table assignments and seating arrangements to optimize service flow.
- Coordinated with kitchen staff to guarantee prompt food delivery.
Collaborated effectively with team members to accomplish restaurant goals.
• Clearing of tables after finished using by guest
Customer Service Representative
Heart Trust NTA
Falmouth, Trelawny
09.2016 - 06.2017
- Assisted customers with inquiries, resolving issues efficiently to enhance satisfaction.
- Managed customer accounts, ensuring accurate records to support smooth operations.
- Collaborated with team members, streamlining service delivery processes for improved customer experience.
Server
Carl’s Practical Training Institute
Bounty Hall, Trelawny
04.2014 - 05.2014
Education
Muschett High School
Wakefield , Trelawny Skills
- Food safety
- Menu knowledge
- Order processing
- Table management
- Fast learner
- Team player
Languages
English
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Server
Playa Hall Resorts
06.2018 - Current
Customer Service Representative
Heart Trust NTA
09.2016 - 06.2017
Server
Carl’s Practical Training Institute
04.2014 - 05.2014
Muschett High School