Kharem Baron
Grand Bay
Summary
A competent I.T technician well-versed in assisting users with diverse computer systems, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.
Overview
6
6
years of professional experience
1
1
Certification
Work History
I.T Technician
Dominica Hospitals Authority / Dominica China Friendship Hospital
02.2019 - Current
- Investigated and corrected problems with printers, copiers and other peripheral devices
- Established, repaired and optimized networks by installing cabling, ports and devices
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
- Configured hardware, devices and software to set up work stations for employees
- Installed and managed cameras, access control and intercom systems
Education
Associate of Science - Information Technology
Dominica State College
12.2019
Skills
- Technical Support
- Music Production
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- System administration
- Network maintenance
- Network security
- Operating system management
- Software updating
Certification
- 01/01/20, Technical Support Fundamentals, Coursera
- 01/01/20, System Administration and IT Infrastructure Services, Coursera
- 01/01/20, Operating Systems and You: Becoming a Power User, Coursera
- 01/01/20, The Bits and Bytes of Computer Networking, Coursera
- 01/01/20, IT Security: Defense against the digital darks arts, Coursera
- 01/01/22, EndPoint Management & Security, Manage Engine
Additional Information
References
Dean Kayode Vidal
Salisbury, Dominica
7673159082
Dean.vidal@dsc.edu.dm
Mahalis Alcendor
Grand Bay, Dominica
7672450978
Mahalis.alcendor@opensolutions.health
Peter Ricketts
Morne Daniel, Dominica
7676137080
Peter.ricketts@gmail.com
Timeline
I.T Technician
Dominica Hospitals Authority / Dominica China Friendship Hospital
02.2019 - Current
- 01/01/20, Technical Support Fundamentals, Coursera
- 01/01/20, System Administration and IT Infrastructure Services, Coursera
- 01/01/20, Operating Systems and You: Becoming a Power User, Coursera
- 01/01/20, The Bits and Bytes of Computer Networking, Coursera
- 01/01/20, IT Security: Defense against the digital darks arts, Coursera
- 01/01/22, EndPoint Management & Security, Manage Engine
Associate of Science - Information Technology
Dominica State College
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