Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Khalia Bishop

St Mary,Jamaica

Summary

I intend on working assiduously at your company in which I will utilize myskills to contribute to the growth andcontinued development and success of your organization, as well as toserve within the expectations of your company.

Overview

20
20
years of professional experience

Work History

Health Records Clerk

North-East Regional Health Authority
05.2007 - Current
  • Manage and maintain accurate electronic and paper health records for patients.
  • Ensure the completeness and accuracy of patient information, including medical history and treatment plans.
  • Generated reports are used by physicians, nurses, and administrators when making decisions about a patient's care plan.
  • Compile and submit regional and ministerial monthly clinical summary reports.

Geriatric Nurse

Donna's Cottage for the Elderly
05.2023 - 08.2023
  • Measuring and recording of vitals.
  • Performed light housekeeping duties.
  • Collaborated with the registered nurse and or Doctor when needed, otherwise executed duties relating to the physical, medical emotional psychological and dietary needs of each resident.

Room Attendant

Hibiscus Lodge Hotel
Ocho Rios, Jamaica
10.2015 - 10.2015

Used cleaning equipments to clean and sanitize rooms.

Dusted furniture, swept and mopped floors.

Replenish bath care products.

Replaced bed linen and towels.

Assisted in Laundry Room with sorting,folding and ironing linen,etc.

Customer Service Representative

Jamaica Police Coop Credit Union
06.2006 - 02.2007
  • Provided in-person, phone, and email support to members.
  • Assisted members with financial inquiries and transactions, including loans, savings, and financial planning.
  • Processed transactions such as deposits, withdrawals, transfers, and loan applications.
  • Resolved account discrepancies by providing tailored financial solutions.

Customer Service Representative

National Health Fund
06.2005 - 12.2005
  • Handled confidential information.
  • Maintained beneficiary records.
  • Resolved concerns.
  • Processed claims accurately and efficiently.

Education

Diploma - Geriatric Nursing

Distinction College
08.2023

NCTVET Certificate in Healthcare Assistant -Caregiver -

College of Hospitality and Vocational Skills
10.2021

City and Guilds Certificate - Housekeeping

Health Education and Counseling Institute
10-2015

High School Diploma -

Guys Hill High School
01.2004

NCTVET Certificate - Business Development and Workforce Solutions Customer Service Level 2 -

Heart Trust NSTA

Records Management NVQ-J Level 2-Pending -

Heart Trust Port Maria VTC

Administrative Assistant-NVQ-J Level 2-Pending -

Heart Trust Port Maria VTC

Skills

  • Computer Literacy
  • Decision Making
  • Time Management
  • Critical Thinking
  • Excellent Communication
  • Analytical Skills
  • Customer Confidentiality
  • Conflict Resolution
  • Team and Collaboration

References

References available upon request

Languages

English

Timeline

Geriatric Nurse

Donna's Cottage for the Elderly
05.2023 - 08.2023

Room Attendant

Hibiscus Lodge Hotel
10.2015 - 10.2015

Health Records Clerk

North-East Regional Health Authority
05.2007 - Current

Customer Service Representative

Jamaica Police Coop Credit Union
06.2006 - 02.2007

Customer Service Representative

National Health Fund
06.2005 - 12.2005

Diploma - Geriatric Nursing

Distinction College

NCTVET Certificate in Healthcare Assistant -Caregiver -

College of Hospitality and Vocational Skills

City and Guilds Certificate - Housekeeping

Health Education and Counseling Institute

High School Diploma -

Guys Hill High School

NCTVET Certificate - Business Development and Workforce Solutions Customer Service Level 2 -

Heart Trust NSTA

Records Management NVQ-J Level 2-Pending -

Heart Trust Port Maria VTC

Administrative Assistant-NVQ-J Level 2-Pending -

Heart Trust Port Maria VTC
Khalia Bishop