Kevin Gordon

• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Coached employees through day-to-day work and complex problems.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Processed payroll biweekly, ensuring timely payments to employees.

Addressed member needs with prompt and effective solutions.

Prepared GCT returns accurately and on schedule.

Sorted and filed deposit and withdrawal slips accurately.

Ensured proper application of deposits and withdrawals to correct accounts.

Verified authenticity of customer checks to prevent fraud.

Presented all required reports to Operations Manager promptly.