Professional food and beverage server with several years' experience within dynamic hospitality environments including 5
Resorts. Flexible within the work environment, able to adapt quickly and efficiently to challenging situations whilst remaining calm, focused, and positive. Able to work under pressure either independently or as a valued member of a proactive team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Banquet Server
Watercolor Inn Santa Rosa Beach
11.2023 - 11.2024
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bartender
Sandals Negril
05.2023 - 11.2023
Provide Customer Service
Serve Food and Beverage
Clean and Prepare Tables
Comply with all food and beverage regulations
Bartender
Shangri La Resort
06.2022 - 10.2022
Company Overview: Oklahoma USA
Serve Food and Beverage
Comply with all food and beverage regulations
Oklahoma USA
Bartender
Rockhouse Hotel
02.2022 - 05.2022
Company Overview: Jamaica
Provide Customer Service- Maintain a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met
If any issues arise throughout the customer's dining experience, I would ensure the issue is resolved
Serve Food and Beverages- Responsible for bringing orders from the kitchen to customers, keeping beverages filled, following up with tables to see if their needs are still met and clearing plates as they're finished
Should an order be filled incorrectly, I would fix that order and bring out a new one
Clean and Prepare Tables- Clear tables of all plates, cups, and flatware after a party leaves, wipe down tables, and properly re-set them with clean tableware
Jamaica
Bartender
Beaches
05.2021 - 02.2022
Company Overview: Negril
Providing exceptional customer service
Taking food and beverage orders
Serving food and beverages
Negril
Bartender
Azul Beach Resort
11.2019 - 05.2021
Company Overview: Negril by Karisma Jamaica
Process orders and serve food & beverage items to customers
Ensure customers are satisfied with their dining experience
Negril by Karisma Jamaica
Bartender
Peppas Bar and Restaurant
05.2019 - 11.2019
Company Overview: Negril
Greet customers, give them menus, and seat them at a table
Make food and drink suggestions and answer the customer's questions
Take food and beverage orders and give them to the kitchen or bar staff to prepare
Serve food and drinks
Taste-test wines or new food items in order to provide recommendations to the customers
Negril
Bartender
Hedonism II Resort
10.2018 - 05.2019
Company Overview: Negril
Greet and escort customers to their tables
Serve Food and Beverage
Negril
Bartender
Riu Palace Tropical Bay
12.2012 - 05.2015
Company Overview: Negril
Providing exceptional customer service
Taking food and beverage orders
Serving food and beverages
Negril
Bartender
Beaches Sandy Bay
03.2011 - 03.2012
Company Overview: Negril
Take Orders
Serve Food and Beverages
Clean and Prepare Tables
Negril
Trainee
Sandals Negril
02.2011 - 03.2011
Greeting guests with a smile
Prepare and set the restaurant before the meal period
Serve the food and beverage to the guest at the right temperature
Bartender Apprentice
Grand Palladium Resort and Spa
01.2009 - 08.2009
Company Overview: Lucea
Greet customers, give them menus and seat them at a table
Make food and drink suggestions and answer the customer's questions
Take food and beverage orders
Serve food and drinks
Lucea
Education
Sandals Hospitality Training Program - certificate
03.2011
Certification In Food An Beverage Hospitality - Hospitality
Western Training Institute
Esher Lucea Hanover
05.2009
Cxc - Mathematics /English
Green Island Evening Institue
Green Island, Lucea ,Hanover
07.2008
Cxc - Social Studies ,Biology ,Physics , Chemistry
Morant Bay High School
Highbury Hill Morant Bay St Thomas
07.2005
Skills
Strong teamwork
Time management
Customer service
Food service
Clearing tables efficiently
Safe food handling
Food handling
Service prioritization
Arranging banquet hall
Proper food handling
Telephonenumber
+1 (876) 432-6874/ +1(876)225-4083
Certification
Bartending certification at Riu Palace Resort Negril Jamaica
Timeline
Banquet Server
Watercolor Inn Santa Rosa Beach
11.2023 - 11.2024
Bartender
Sandals Negril
05.2023 - 11.2023
Bartender
Shangri La Resort
06.2022 - 10.2022
Bartender
Rockhouse Hotel
02.2022 - 05.2022
Bartender
Beaches
05.2021 - 02.2022
Bartender
Azul Beach Resort
11.2019 - 05.2021
Bartender
Peppas Bar and Restaurant
05.2019 - 11.2019
Bartender
Hedonism II Resort
10.2018 - 05.2019
Bartender
Riu Palace Tropical Bay
12.2012 - 05.2015
Bartender
Beaches Sandy Bay
03.2011 - 03.2012
Trainee
Sandals Negril
02.2011 - 03.2011
Bartender Apprentice
Grand Palladium Resort and Spa
01.2009 - 08.2009
Sandals Hospitality Training Program - certificate
Bartending certification at Riu Palace Resort Negril Jamaica
Certification In Food An Beverage Hospitality - Hospitality
Western Training Institute
Cxc - Mathematics /English
Green Island Evening Institue
Cxc - Social Studies ,Biology ,Physics , Chemistry
Morant Bay High School
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