Keshanna Green
18a Little Kew Road, ,Kingston 5
Summary
Motivated and customer focused professional with diverse experience in gas station operations in gas pump attendant, appliance sales, retail, and fast food. Skilled in delivering excellent customer service, managing cash, inventory, and sales, and thriving in fast paced environments. Strong interpersonal skills, attention to detail, and a collaborative work ethic, dedicated to team success and exceeding business goals.
Overview
5
5
years of professional experience
Work History
Gas Pump Attendant
Total Jamaica Limited
08.2024 - 09.2024
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Pumped gas for guests and took payments.
- Maintained clean and orderly work station.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Checked tools and equipment to prevent accidents and injuries.
Server/Restaurant Team Member
Mothers Enterprises Limited
01.2024 - 06.2024
- Clean tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food.
- Restock supplies, ice, trays etc.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Prepare food items according to established recipes and quality standards.
- Work collaboratively with other crew members to ensure smooth operations.
Gas Pump Attendant
United Petroleum Limited
09.2023 - 12.2023
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
- Maintained clean and orderly work station.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Checked tools and equipment to prevent accidents and injuries.
Store Clerk
G & S Appliance and Furniture
01.2020 - 11.2021
- Greet customers as they enter the store and assist them in selecting appliances that best suit their needs.
- Provide detailed information about product features, benefits, warranties, and pricing.
- Answer customer questions and address concerns related to appliances and store policies.
- Understand the specifications, features, and differences of various appliance brands, including refrigerators, ovens, washers, dryers, and other home appliances.
- Process sales transactions accurately, including cash, credit, debit, and financing options.
- Assist customers with special orders, delivery scheduling, and service requests.
- Handle returns, exchanges, and refunds in accordance with store policies.
Education
High School Diploma -
Tivoli Garden High School
Certificate 09-2021
St. Andrew Primary School
Certificate 09-2016
Skills
- Professional Appearance
- Safety protocol knowledge
- Sales and Upselling
- Fuel handling safety
- Customer Service
- Flexible Schedule
- Cleaning and sanitation
- POS System Operation
- Fuel pumping
Hubbies
Net Ball: have a passion for netball, enjoying both the physical challenge and teamwork it involves
Timeline
Gas Pump Attendant
Total Jamaica Limited
08.2024 - 09.2024
Server/Restaurant Team Member
Mothers Enterprises Limited
01.2024 - 06.2024
Gas Pump Attendant
United Petroleum Limited
09.2023 - 12.2023
Store Clerk
G & S Appliance and Furniture
01.2020 - 11.2021
High School Diploma -
Tivoli Garden High School
St. Andrew Primary School
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