Passionate business management professional, who creates optimal value through utilization of interpersonal, time management and problem-solving skills. Driven by collaborative work that fosters a strong sense of team, and allows all members to feel valued.
Hi, I’m
Kerri-Ann Coombs
Summary
Overview
16
years of professional experience
Work History
EVEARA Limited (SaaS, B2B)
Chief Product & Operating Officer
01.2021 - Current
Job overview
- Led integration for the first DIY distribution of Sony 360RA
- Implement development workflow across departments
- Organize customer support response guidelines
- Create product roadmap to build value for existing 100k+ users and 60+ Partners
- Establish operating guidelines tailored to unique needs of partners
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
- Captured new customers by optimizing business strategies and launching products to diversify offerings
EVEARA Limited
Content Director
01.2017 - 01.2021
Job overview
- Led integration for the first DIY distribution of Dolby Atmos
- Oversee the customer support and content review teams
- Lead team of 8 support staff and content review to ensure customer responsiveness and content quality standards were adhered
- Engage existing and potential partnerships
- Drafted ad-hoc contracts for complex partnerships
- Provide training and daily direction to new support staff
- Monitor suspicious user activity in relation to stream manipulation
EVEARA Limited
Product & Business Development
01.2015 - 01.2017
Job overview
- Formalized agreements with White Label Partners (Avid Technology, etc.)
- Secured contracts with Digital Service Providers (Apple Music, Spotify, Amazon, Tik Tok, etc.)
- Increased business relationships/partnerships
- Contacted 20-30 prospective partners weekly
REGGAEinc Limited (Aggregator, Digital Music Distribution)
Director Content
01.2009 - 01.2014
Job overview
- Managed CMS system for company website (added relevant news items, artist biographies)
- Maintain relationships with Artistes, Managers, etc
- Generated leads and called content owners each week to set up appointments and bring in new business.
- Sign and maintain distribution agreements
- Attended local events for networking and growing online presence
Bouygues Travaux Publics, International Construction Engineering Company
Administrative Officer
01.2007 - 01.2008
Job overview
- Prepared work orders, tenders, contracts, and tenancy agreements
- Developed tables and charts to assess deviations to operational and overhead costs
- Provided platform to determine effects of price changes, and inflation of contract costs.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Assisted development and implementation of new administrative procedures
Education
University of Phoenix
Master of Business Administration
2008
University Overview
- Transformational Leadership
- Strategies for Competitive Advantage
- Strategic Implementation and Alignment
Skills
- Leadership & People Management
- Business Development
- Digital Project Management
- Account Management
- Employee Training
- Relationship Building
Additional Information
Additional Information
- Jira Hubspot
- MS Office Suite
- Google Workspace
- Sefrengo CMS
Timeline
Chief Product & Operating Officer
EVEARA Limited (SaaS, B2B)
01.2021 - Current
Content Director
EVEARA Limited
01.2017 - 01.2021
Product & Business Development
EVEARA Limited
01.2015 - 01.2017
Director Content
REGGAEinc Limited (Aggregator, Digital Music Distribution)
01.2009 - 01.2014
Administrative Officer
Bouygues Travaux Publics, International Construction Engineering Company
01.2007 - 01.2008
University of Phoenix
Master of Business Administration
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