Kenyetta Beharie
Kingston
Summary
Ambitious and motivated Executive Administrative Assistant bringing +11 years of experience supporting multiple Presidents, Executive Directors, CEO's and Senior Partners. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
Overview
2026
2026
years of professional experience
Work History
Executive Assistant to the President
Digital Cafe LLC
10.2024 - Current
- Manage and prioritize executive email inbox, filtering urgent communications, drafting responses, and ensuring efficient follow-up.
- Coordinate scheduling for client shoots, production meetings, deadlines, and personal appointments to maximize productivity and protect executive’s time.
- Oversee invoicing process: create and send invoices, track payments, and follow up with clients to ensure timely collections.
- Support client booking requests by confirming availability, finalizing details, and securing services on executive’s behalf.
- Plan and coordinate travel arrangements, including flights, hotels, and ground transportation, for productions and events.
- Facilitate meeting coordination—virtual and in-person—by handling logistics, preparing agendas, and tracking action items.
- Manage ongoing projects using Trello, ensuring deadlines are met, deliverables are tracked, and priorities are communicated clearly.
- Develop and implement standard operating procedures (SOPs) to streamline recurring tasks and improve workflows.
- Maintain organized digital filing systems to ensure quick and accurate retrieval of documents and production materials.
- Conduct research on industry opportunities, tools, and collaborations to support business growth and creative projects.
- Manage social media presence by posting updates, monitoring engagement, and responding to messages to strengthen brand visibility.
- Serve as a trusted point of contact for clients, collaborators, and vendors, ensuring timely communication and professional representation.
- Prepared detailed meeting agendas and briefing materials to ensure informed discussions for leadership.
- Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Volunteered to help with special projects of varying degrees of complexity.
- Took notes and dictation at meetings.
Executive Administrator
JM Goldson
10.2021 - 12.2022
- Manage complex calendar scheduling with focus on proper allocation of executive availability.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Manage CEO's inbox and respond to 20 -30 emails daily on their behalf.
- Monthly follow-ups on invoicing from clients.
- Onboard and Offboard new employees / former employees.
- Onboard new clients.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Created expense reports, budgets and filing systems for management team.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Filed paperwork and organized computer-based information.
- Executed basic banking and bookkeeping tasks.
Executive Administrator
Tridel - Delsuites + Del Condominium Rentals
07.2020 - 06.2022
- Provided Executive support to company's President, including managing company calendars, booking travel, resolving scheduling conflicts, booking and organizing on-site and off-site meeting venues and ordering catering.
- Handled day-to-day operations and management of staff for two companies.
- Coordinated and attended meetings as company's main contact to oversee internal operations. (e.g. Covid-19 processes)
- Correspond professionally via email and phone with external stakeholders (e.g., strategic partners, agents, brokers, consultants, advisors, and homeowners).
- Prepared presentations, documents and reports as needed.
- Supported recruitment operations by conducting several interviews monthly and hiring successful candidates on behalf of the company.
- Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
- Oversee and approved various invoices before forwarding to Accounting.
- Handled President’s expense reports and ensured they got processed with accounting on time.
- Coordinates all steps of acquiring/ terminating/ renewing properties; negotiates leases, collect paperwork, insurance, follow ups, etc.
- Managed all employee on-boarding and off boarding of former employees.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Ran Payroll or offshore employees.
- Processed employee expense reports quickly to prevent delays in payouts.
- Oversaw process improvement initiatives.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Developed and maintain operational guidelines for staff.
- Drafted agendas, created documents for meetings and
- Produced highly accurate internal and external letters and memoranda.
- Recorded expenses and maintained accounting records.
- Consulted with manager on departmental policies and projects.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Organized weekly staff meetings and logged minutes for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created PowerPoint presentations for business development purposes.
- Arranged rapid office equipment repair and maintenance with vendors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Performed research to collect and record industry data.
Operations Manager
Plum Tree Group
07.2019 - 03.2020
- Implemented policies and standard operating procedures for continuous improvement
- Conducted performance reviews each quarter, offering praise and recommendations for improvement
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 25-member management team with related direct reports
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Managed and allocated staff and material resources to meet production goals
- Maintained constructive client and vendor relationships
- Spearhead daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication
- Enhanced employee management by developing schedules, tracking time and administering payroll
- Supervised operations team to support operational excellence and excellent customer service
- Developed and maintain operational guidelines for staff
- Generated operational reports for management on monthly schedule
- Evaluated current operational strategies and recommend improvements
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
- Used QuickBooks to produce monthly invoices, reports and other deliverables
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
- Created appropriate documentation for members of board and senior leadership before meetings
- Worked with senior management to initiate new projects and assist in various processes
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Allocated executive tasks and managed complex calendars and administrative functions
- Handled immigration process for foreign employees
- Led and implemented company intranet
- Handled incoming mail, bills and invoices and completed appropriate actions
- Entrusted to handle confidential and sensitive situations in professional matter
- Handled all incoming information requests for several busy executives
- Maintained appropriate filing of personal and professional documentation
- Coordinated and planned vacations for family
- Managed and reviewed filing and office systems
- Meeting Minutes
Executive Administrative Assistant
JM Goldson LLC
05.2019 - 08.2019
- Responded to 20- 30 emails daily and other correspondence to facilitate communication and enhance business processes
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Handled all scheduling for CEO's calendar and prepared meeting agenda and materials
- Worked with senior management to initiate new projects and assist in various processes
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
- Managed and organized CEO's Outlook email account
- Handled incoming and outgoing correspondence, including mail, email and faxes
- Filed paperwork and organized computer-based information
- Took notes and dictation at meetings
- Oversaw personal and professional calendars and coordinated appointments for future events
Executive Administrative Assistant
Pub Ocean Limited
01.2018 - 01.2019
- Assessed urgency and priorities before accepting or declining appointments and meetings with CEO
- Assisted with event planning, including associated travel and logistical arrangements
- Checked accuracy and integrity of files and resolved errors
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Assisted administrative team members with completing daily tasks in order to maintain smooth workflow
- Scheduled office meetings and client appointments for team of 20
- Managed executive calendar and coordinated weekly project team meetings
- Corresponded with clients through email
- Created company’s first employee manual including training and development
- Took detailed notes on recorded meetings with CEO, then helped to make sure key details stay present and attended to
- Made travel arrangements for management and executive staff
- Organized incoming and outgoing file movements efficiently and accurately
Remote Executive Assistant
Atomic / Zero
5 2017 - 8 2017
- Pioneered and controlled automated software app that allowed busy executives and CEO\'s to dictate and record more than 10 emails daily. These were automatically transcribed, proofread and sent to necessary recipients
- Supervised executives calendars and coordinated meetings
- Assessed vendor products and gave constructive feedback in order to enhance and improve product services
Executive Real Estate Assistant/ Office Manager
Re/Max Grand South
08.2014 - 02.2016
- Negotiated, facilitated and managed real estate transactions
- Prepared and organized documents for clients
- Coordinated home inspections and appraisals for buyers and sellers
- Acted as liaison between buyers and sellers to ensure positive experiences for both parties
- Organized and scheduled property showings to potential buyers and other brokers at open houses
- Presented purchase offers to sellers for consideration
- Developed and maintained relationships with clients through networking, postcards and cold calling
- Worked closely with clients to get appropriate loans, inspections, and credit reports
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Developed and maintained internal client filing system
- Outlined appropriate process and procedures necessary to fulfill and complete inquiries
- Organized forms, made photocopies, filed records, and prepare correspondence and reports
- Reviewed and updated client correspondence files and scheduling database
Education
High School Diploma -
Wolmers High School for Girls
Jamaica2009
Skills
- Payroll /Invoice processing
- Proofreading
- Travel coordination
- Schedule management
- Social media savvy
- Advanced MS Office Suite knowledge
- Meeting / Project planning
- Highly organized
- Time management
- Works well under pressure
- Excellent communication skills
- Dedicated team player
- Meticulous attention to detail
- Strong problem solver
Timeline
Executive Assistant to the President
Digital Cafe LLC
10.2024 - Current
Executive Administrator
JM Goldson
10.2021 - 12.2022
Executive Administrator
Tridel - Delsuites + Del Condominium Rentals
07.2020 - 06.2022
Operations Manager
Plum Tree Group
07.2019 - 03.2020
Executive Administrative Assistant
JM Goldson LLC
05.2019 - 08.2019
Executive Administrative Assistant
Pub Ocean Limited
01.2018 - 01.2019
Executive Real Estate Assistant/ Office Manager
Re/Max Grand South
08.2014 - 02.2016
High School Diploma -
Wolmers High School for Girls
Remote Executive Assistant
Atomic / Zero
5 2017 - 8 2017