Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
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Kennisha Brown

Jamaica WI

Summary

Experienced in the hospitality and BPO industry, with a diverse background that brings a unique perspective on interpersonal skills and the importance of quality customer service. Proficient in roles such as Bartender, Waitress, Hostess, Receptionist, and Caregiver. Dedicated to fostering positive relations in any position.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Part-time Caregiver

Sunny Smiles Daycare Center
03.2021 - Current
  • Ensure the safety and well-being of children at all times, monitoring their activities and interactions.
  • Organize and lead age-appropriate activities, including games, arts and crafts, and educational programs to promote learning and development.
  • Maintain open communication with parents regarding their child.
  • Provide first aid if necessary.

Small Business

Kenn’s Clarity
06.2019 - Current
  • Create unique and functional designs for beds and jewelry, considering aesthetics and usability.
  • Choose appropriate materials for both bed frames and jewelry pieces using hand tools and machinery, ensuring high-quality craftsmanship.
  • Apply finishes, stains, or coatings to enhance the appearance and durability of bed frames and to polish and set stones in jewelry.
  • Work with clients to customize designs based on their preferences, including dimensions, styles, and materials.
  • Advertise completed items, overseeing digital presence for broader audience engagement.

Recruiter/ Talent Acquisition

Advanced Call Center Technologies Barnett Tech Park
05.2021 - 04.2025
  • Conduct interviews for open positions.
  • Outsource/find competent, qualified, and flexible candidates.
  • Take candidates through the onboarding process.
  • Schedule interview appointments with candidates.
  • Display strong salesmanship by selling the benefits of working with the company.

Front Desk Receptionist

Last Resort Detective Agency
08.2020 - 01.2021
  • Signed in visitors or clients
  • Handle phone calls and make transfers.
  • Enforced rules and regulations.

Bartender/ Waitress / Hostess

Anglers Sports Bar and Grill
01.2019 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Private Housekeeper

Richmond Estate
05.2017 - 12.2018
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.

Butler/ Candle Light Server

Sandals Grande Rivera
04.2014 - 01.2017
  • Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
  • Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
  • Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
  • Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences.

Education

Diploma - Housekeeping

Flankers Skill Training Institute
Montego Bay
11.2025

NVQ-J - Business Administration and Secretarial Skills

Beechamville Heart Trust NSTA
05.2013

Skills

  • Great multitasker
  • Art & Craft skills
  • Interpersonal skills
  • Effective communication skills
  • Management skills
  • Time management skills

References

Jovan, Whyte, Pastor /JP, Jovan.Whyte77@gmail.com, 1754 317-9455

Accomplishments

  • Collaborated with team of Number in the development of Project name.

Certification

Dining Room Department Certification,

Housekeeping Certification

Business Administration Certification,

Lead Recruiter Certification,

Fire and safety Certification.

Timeline

Recruiter/ Talent Acquisition

Advanced Call Center Technologies Barnett Tech Park
05.2021 - 04.2025

Part-time Caregiver

Sunny Smiles Daycare Center
03.2021 - Current

Front Desk Receptionist

Last Resort Detective Agency
08.2020 - 01.2021

Small Business

Kenn’s Clarity
06.2019 - Current

Bartender/ Waitress / Hostess

Anglers Sports Bar and Grill
01.2019 - 01.2020

Private Housekeeper

Richmond Estate
05.2017 - 12.2018

Butler/ Candle Light Server

Sandals Grande Rivera
04.2014 - 01.2017

NVQ-J - Business Administration and Secretarial Skills

Beechamville Heart Trust NSTA

Diploma - Housekeeping

Flankers Skill Training Institute

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Kennisha Brown