Kenesha Chambers
Spanish Town,St. Catherine
Summary
Proven Office Administrative Assistant with a track record of enhancing efficiency and accuracy at Master Mac Enterprise. Excelled in document preparation, database entry, and fostering positive client relations through exceptional verbal communication. Demonstrated ability to streamline operations, achieving significant improvements in productivity and service quality.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
Master Mac Enterprise
Old Harbour, St. Catherine
07.2011 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Restaurant Team Member
Buckle Restaurant
Portmore, St. Catherine
05.2010 - 07.2010
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
School Of Excellence
06.2009
Jonathan Grant High School
Spanish Town, St. Catherine07.2008
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Billing and Invoicing
- File Organization
- Database entry
Timeline
Office Administrative Assistant
Master Mac Enterprise
07.2011 - 05.2022
Restaurant Team Member
Buckle Restaurant
05.2010 - 07.2010
School Of Excellence
Jonathan Grant High School