KENEISHA CUNNINGHAM
Associate Director - Finance & Accounting
60 Sunset Avenue, Kingston
Summary
Strategic finance executive with 10+ years of leadership experience across public, private, and global shared services sectors. Currently based at KPMG Jamaica Extended Support Services, where I lead a team of 270+ finance professionals and serve as Account Management Lead with delivery oversight across Jamaica, Mexico, and India. Known for navigating complex service environments, strengthening client partnerships, and elevating performance through AI-enabled transformation, stakeholder engagement, and people-first leadership. Passionate about how interpersonal competencies drive strategic outcomes in technical ecosystems, an area I am committed to advancing through doctoral research and practice.
Overview
23
23
years of professional experience
4
4
Certifications
Work History
Associate Director – Finance & Accounting
KPMG Jamaica Extended Support Services
Kingston, Jamaica
10.2023 - Current
- Lead the Jamaica Shared Services Center with direct oversight of 270+ finance professionals across multiple workstreams
- Increased client satisfaction scores by over 20%, surpassing target metrics within one year of taking on Senior Manager and Associate Director roles, through strategic client engagement and service delivery improvements.
- Achieved and sustained 100% on-time and accurate service delivery metrics in all 14 process area under my portfolio.
- Serve as Account Management Lead, supporting service delivery governance and issue resolution across JESS, Mexico, and India
- Drive strategic initiatives in automation, analytics, and continuous improvement in alignment with global performance standards
- Engage senior stakeholders to enhance service experience and delivery health across regions
Senior Manager – Finance & Accounting
KPMG Jamaica Extended Support Services
Kingston, Jamaica
11.2021 - 09.2023
- Oversaw 124 professionals in Jamaica across various F&A functions
- Implemented performance realignment projects and supported enterprise transformationn
- Consistently achieve 100% service level target on timeliness and accuracy each quarter for all process area under my portfolio.
- Recognized as Manager of the Year (2020–2021) for leadership and operational excellence
Manager – Engagement Management Coordination
KPMG Jamaica Extended Support Services
Kingston, Jamaica
02.2019 - 10.2021
- Built and scaled a new financial engagement support unit from 16 to 36 staff
- Provided process and financial coordination for Partners and Managing Directors
- Drove consistent high-quality delivery and improved partner satisfaction
Finance Manager
Scientific Research Council
Kingston, Jamaica
07.2015 - 02.2019
- Directed institutional budgeting, financial planning, and board-level reporting
- Improved fund allocation, compliance adherence, and fiscal transparency
Accountant (Chief)
Scientific Research Council
Kingston, Jamaica
06.2013 - 07.2015
- Managed core accounting operations including AP, AR, payroll, and monthly close
- Led financial reporting and supported staff development across the function
Cost/Project Accountant
Scientific Research Council
Kingston, Jamaica
12.2011 - 06.2013
- Developed and maintained cost models and improved fixed asset controls
- Supported budget submissions to government agencies
Audit & Assurance Experience
KPMG Jamaica
Kingston, Jamaica
03.2007 - 12.2011
- Conducted audits for private and public sector clients with a focus on internal controls and regulatory compliance
- Supported risk assessments, financial analysis, and partner-level reporting
Audit & Assurance Experience
Daly Garrick
Kingston, Jamaica
02.2005 - 03.2007
- Conducted audits for private and public sector clients with a focus on internal controls and regulatory compliance
- Supported risk assessments, financial analysis, and partner-level reporting
Accounting Clerk
Carbie Electrical & Hardware
Kingston, Jamaica
08.2004 - 02.2005
- Held junior cashier and accounting clerk roles supporting finance operations and customer-facing service
- Developed foundational experience in reconciliations, invoicing, and documentation
Junior Cashier
SOS Foods Ltd.
Kingston, Jamaica
02.2002 - 08.2004
- Held junior cashier and accounting clerk roles supporting finance operations and customer-facing service
- Developed foundational experience in reconciliations, invoicing, and documentation
Education
Lean Six Sigma Black Belt - Process Improvement
The Council For Six Sigma Certification
United States 05.2001 -
Lean Six Sigma Green Belt - Process Improvement
The Council For Six Sigma Certification
United States 05.2001 -
MSc - Professional Accountancy
University of London
London08.2017
Chartered Accountant - Finance & Accounting
Association of Chartered Certified Accountants
London 05.2001 -
Certified Accounting Technician - Finance & Accounting
Association of Chartered Certified Accountants
London 05.2001 -
Certificate in Management Studies - Management Studies
University of The West Indies
Kingston, Jamaica 05.2001 -
Skills
- Strategic Finance Leadership & Governance
- Global Shared Services Oversight
- Performance Management & KPI Alignment
- Stakeholder Engagement & Client Relations
- Operational Excellence & Process Optimization
- Cross-Cultural Team Development
- Continuous Improvement & Change Leadership
- Digital Finance Transformation & AI Integration
- Strategic Problem Solving & Decision Support
- Risk Management & Service Quality Assurance
Certification
Fellow Chartered Certified Accountant (FCCA), ACCA, 2013
Awards Recognition
- Manager of the Year, KPMG JESS, 2020 - 2021
- Employee of the Quarter, SRC, April - June 2013
Research Academic Interests
- Influence of interpersonal skills in finance leadership
- Strategic performance in shared services and outsourcing models
- Organizational behavior and transformation in AI-driven environments
Credentials
- LSSBB
- MSc PAcc
- FCCA
- FCA
Timeline
Associate Director – Finance & Accounting
KPMG Jamaica Extended Support Services
10.2023 - Current
Senior Manager – Finance & Accounting
KPMG Jamaica Extended Support Services
11.2021 - 09.2023
Manager – Engagement Management Coordination
KPMG Jamaica Extended Support Services
02.2019 - 10.2021
Finance Manager
Scientific Research Council
07.2015 - 02.2019
Accountant (Chief)
Scientific Research Council
06.2013 - 07.2015
Cost/Project Accountant
Scientific Research Council
12.2011 - 06.2013
Audit & Assurance Experience
KPMG Jamaica
03.2007 - 12.2011
Audit & Assurance Experience
Daly Garrick
02.2005 - 03.2007
Accounting Clerk
Carbie Electrical & Hardware
08.2004 - 02.2005
Junior Cashier
SOS Foods Ltd.
02.2002 - 08.2004
Lean Six Sigma Black Belt - Process Improvement
The Council For Six Sigma Certification
05.2001 -
Lean Six Sigma Green Belt - Process Improvement
The Council For Six Sigma Certification
05.2001 -
Chartered Accountant - Finance & Accounting
Association of Chartered Certified Accountants
05.2001 -
Certified Accounting Technician - Finance & Accounting
Association of Chartered Certified Accountants
05.2001 -
Certificate in Management Studies - Management Studies
University of The West Indies
05.2001 -
MSc - Professional Accountancy
University of London
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