KENEISHA CUNNINGHAM
Associate Director - Finance & Accounting
60 Sunset Avenue, Kingston
Summary
Strategic finance executive with 10+ years of leadership experience across public, private, and global shared services sectors. Currently based at KPMG Jamaica Extended Support Services, where I lead a team of 270+ finance professionals and serve as Account Management Lead with delivery oversight across Jamaica, Mexico, and India. Known for navigating complex service environments, strengthening client partnerships, and elevating performance through AI-enabled transformation, stakeholder engagement, and people-first leadership. Passionate about how interpersonal competencies drive strategic outcomes in technical ecosystems, an area I am committed to advancing through doctoral research and practice.
Overview
23
23
years of professional experience
4
4
Certifications
Work History
Associate Director – Finance & Accounting
KPMG Jamaica Extended Support Services
Kingston, Jamaica
10.2023 - Current
- Lead the Jamaica Shared Services Center with direct oversight of 270+ finance professionals across multiple workstreams
- Increased client satisfaction scores by over 20%, surpassing target metrics within one year of taking on Senior Manager and Associate Director roles, through strategic client engagement and service delivery improvements.
- Achieved and sustained 100% on-time and accurate service delivery metrics in all 14 process area under my portfolio.
- Serve as Account Management Lead, supporting service delivery governance and issue resolution across JESS, Mexico, and India
- Drive strategic initiatives in automation, analytics, and continuous improvement in alignment with global performance standards
- Engage senior stakeholders to enhance service experience and delivery health across regions
Senior Manager – Finance & Accounting
KPMG Jamaica Extended Support Services
Kingston, Jamaica
11.2021 - 09.2023
- Oversaw 124 professionals in Jamaica across various F&A functions
- Implemented performance realignment projects and supported enterprise transformationn
- Consistently achieve 100% service level target on timeliness and accuracy each quarter for all process area under my portfolio.
- Recognized as Manager of the Year (2020–2021) for leadership and operational excellence
Manager – Engagement Management Coordination
KPMG Jamaica Extended Support Services
Kingston, Jamaica
02.2019 - 10.2021
- Built and scaled a new financial engagement support unit from 16 to 36 staff
- Provided process and financial coordination for Partners and Managing Directors
- Drove consistent high-quality delivery and improved partner satisfaction
Finance Manager
Scientific Research Council
Kingston, Jamaica
07.2015 - 02.2019
- Directed institutional budgeting, financial planning, and board-level reporting
- Improved fund allocation, compliance adherence, and fiscal transparency
Accountant (Chief)
Scientific Research Council
Kingston, Jamaica
06.2013 - 07.2015
- Managed core accounting operations including AP, AR, payroll, and monthly close
- Led financial reporting and supported staff development across the function
Cost/Project Accountant
Scientific Research Council
Kingston, Jamaica
12.2011 - 06.2013
- Developed and maintained cost models and improved fixed asset controls
- Supported budget submissions to government agencies
Audit & Assurance Experience
KPMG Jamaica
Kingston, Jamaica
03.2007 - 12.2011
- Conducted audits for private and public sector clients with a focus on internal controls and regulatory compliance
- Supported risk assessments, financial analysis, and partner-level reporting
Audit & Assurance Experience
Daly Garrick
Kingston, Jamaica
02.2005 - 03.2007
- Conducted audits for private and public sector clients with a focus on internal controls and regulatory compliance
- Supported risk assessments, financial analysis, and partner-level reporting
Accounting Clerk
Carbie Electrical & Hardware
Kingston, Jamaica
08.2004 - 02.2005
- Held junior cashier and accounting clerk roles supporting finance operations and customer-facing service
- Developed foundational experience in reconciliations, invoicing, and documentation
Junior Cashier
SOS Foods Ltd.
Kingston, Jamaica
02.2002 - 08.2004
- Held junior cashier and accounting clerk roles supporting finance operations and customer-facing service
- Developed foundational experience in reconciliations, invoicing, and documentation
Education
Lean Six Sigma Black Belt - Process Improvement
The Council For Six Sigma Certification
United States 05.2001 -
Lean Six Sigma Green Belt - Process Improvement
The Council For Six Sigma Certification
United States 05.2001 -
MSc - Professional Accountancy
University of London
London08.2017
Chartered Accountant - Finance & Accounting
Association of Chartered Certified Accountants
London 05.2001 -
Certified Accounting Technician - Finance & Accounting
Association of Chartered Certified Accountants
London 05.2001 -
Certificate in Management Studies - Management Studies
University of The West Indies
Kingston, Jamaica 05.2001 -
Skills
- Strategic Finance Leadership & Governance
- Global Shared Services Oversight
- Performance Management & KPI Alignment
- Stakeholder Engagement & Client Relations
- Operational Excellence & Process Optimization
- Cross-Cultural Team Development
- Continuous Improvement & Change Leadership
- Digital Finance Transformation & AI Integration
- Strategic Problem Solving & Decision Support
- Risk Management & Service Quality Assurance
Certification
Fellow Chartered Certified Accountant (FCCA), ACCA, 2013
Awards Recognition
- Manager of the Year, KPMG JESS, 2020 - 2021
- Employee of the Quarter, SRC, April - June 2013
Research Academic Interests
- Influence of interpersonal skills in finance leadership
- Strategic performance in shared services and outsourcing models
- Organizational behavior and transformation in AI-driven environments
Credentials
- LSSBB
- MSc PAcc
- FCCA
- FCA
Timeline
Associate Director – Finance & Accounting
KPMG Jamaica Extended Support Services
10.2023 - Current
Senior Manager – Finance & Accounting
KPMG Jamaica Extended Support Services
11.2021 - 09.2023
Manager – Engagement Management Coordination
KPMG Jamaica Extended Support Services
02.2019 - 10.2021
Finance Manager
Scientific Research Council
07.2015 - 02.2019
Accountant (Chief)
Scientific Research Council
06.2013 - 07.2015
Cost/Project Accountant
Scientific Research Council
12.2011 - 06.2013
Audit & Assurance Experience
KPMG Jamaica
03.2007 - 12.2011
Audit & Assurance Experience
Daly Garrick
02.2005 - 03.2007
Accounting Clerk
Carbie Electrical & Hardware
08.2004 - 02.2005
Junior Cashier
SOS Foods Ltd.
02.2002 - 08.2004
Lean Six Sigma Black Belt - Process Improvement
The Council For Six Sigma Certification
05.2001 -
Lean Six Sigma Green Belt - Process Improvement
The Council For Six Sigma Certification
05.2001 -
Chartered Accountant - Finance & Accounting
Association of Chartered Certified Accountants
05.2001 -
Certified Accounting Technician - Finance & Accounting
Association of Chartered Certified Accountants
05.2001 -
Certificate in Management Studies - Management Studies
University of The West Indies
05.2001 -
MSc - Professional Accountancy
University of London
Similar Profiles
Tanisha MorrisTanisha Morris
Manager II at KPMG Jamaica Extended Support Services (JESS)Manager II at KPMG Jamaica Extended Support Services (JESS)
Charles LaneCharles Lane
Case Manager at Core Health Extended Support ServicesCase Manager at Core Health Extended Support Services
Shanice BowenShanice Bowen
Senior Audit Associate at KPMG JamaicaSenior Audit Associate at KPMG Jamaica
Toshora Simpson-GayleToshora Simpson-Gayle
Administrator at Choice Packers Co.LtdAdministrator at Choice Packers Co.Ltd
Seane LindoSeane Lindo
Sale Representative at AloricaSale Representative at Alorica