Kendra Doyley
Portmore,Jamaica
Summary
Dedicated and detail-oriented professional with experience in customer service, administrative roles, and team leadership. Proven ability to maintain high-quality service standards, manage time efficiently, and excel in dynamic work environments. Seeking a career opportunity to utilize knowledge in logistics and supply chain management while fostering professional growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Lifeguard and Pool Attendant
CONTINENTAL POOLS
Virginia Beach, South Virginia
05.2024 - 09.2024
- Implemented safety protocols and ensured the efficient use of resources for facility operations.
- Maintained compliance with organizational standards and policies.
Service Champion
TACO BELL
Virginia Beach , South Virginia
05.2024 - 08.2024
- Coordinated order processing to ensure customer satisfaction and streamlined operations.
- Maintained inventory levels to support consistent service delivery.
- Addressed and resolved customer complaints with professionalism and patience.
Lifeguard
CONTINENTAL POOLS
Hampton , South Virginia
05.2023 - 09.2023
- Implemented safety protocols and ensured the efficient use of resources for facility operations.
- Maintained compliance with organizational standards and policies.
Remodel Associate, Stock Clerk
WALMART NEIGHBORHOOD MARKET
Hampton , South Virginia
05.2023 - 07.2023
- Managed inventory restocking and organization to enhance supply chain efficiency.
- Assisted in remodeling efforts to optimize product placement and store layout.
- Gained independent working skills and guided and mentored less experienced team members.
Receptionist
CARIBBEAN MARITIME UNIVERSITY
Kingston , Kingston
10.2022 - 04.2023
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Ensured seamless administrative operations within the department.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Cashier and Crew Member
BURGER KING
Foley , Alabama
07.2022 - 09.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered quality customer service by ensuring accurate and timely order fulfillment.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Hostess and Expo
SHRIMP BASKET
Foley, Alabama
06.2022 - 09.2022
- Coordinated between kitchen staff and servers to enhance workflow efficiency.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Accurately recorded customer information into reservation system.
- Demonstrated strong interpersonal skills when interacting with customers.
Team Lead and Cashier
ICECREAMCONENEXION
Portmore, St. Catherine
11.2021 - 05.2022
- Supervised team members to achieve daily operational goals and improve service standards.
- Utilized organizational skills to manage cash flow and inventory tracking.
- Trained new staff in relevant processes and procedures.
- Identified opportunities for process improvements.
Crew Member and Kitchen Staff
BURGER KING
Bemidji , Minnesota
08.2021 - 09.2021
- Monitored inventory levels in food preparation areas to minimize waste.
- Delivered quality customer service by ensuring accurate and timely order fulfillment.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Housekeeper
BEMIDJI COUNTRY INN AND SUITES
Bemidji , Minnesota
07.2021 - 09.2021
- Managed time effectively to complete tasks within operational deadlines.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Provided information about hotel services upon request from guests.
Secretariat
NEW TESTAMENT CHURCH OF GOD HEAD OFFICE
Kingston , Kingston
07.2018 - 07.2018
- Provided administrative support, ensuring accurate record-keeping and report preparation.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Science - Logistics and Supply Chain Management
Caribbean Maritime University
09.2020 - 07.2024
Skills
- Microsoft Office
- Problem-solving
- Critical thinking
- Interpersonal skills
- Organizational skills
- Time Management
- CPR certified
- Strong communicator
Timeline
Lifeguard and Pool Attendant
CONTINENTAL POOLS
05.2024 - 09.2024
Service Champion
TACO BELL
05.2024 - 08.2024
Lifeguard
CONTINENTAL POOLS
05.2023 - 09.2023
Remodel Associate, Stock Clerk
WALMART NEIGHBORHOOD MARKET
05.2023 - 07.2023
Receptionist
CARIBBEAN MARITIME UNIVERSITY
10.2022 - 04.2023
Cashier and Crew Member
BURGER KING
07.2022 - 09.2022
Hostess and Expo
SHRIMP BASKET
06.2022 - 09.2022
Team Lead and Cashier
ICECREAMCONENEXION
11.2021 - 05.2022
Crew Member and Kitchen Staff
BURGER KING
08.2021 - 09.2021
Housekeeper
BEMIDJI COUNTRY INN AND SUITES
07.2021 - 09.2021
Bachelor of Science - Logistics and Supply Chain Management
Caribbean Maritime University
09.2020 - 07.2024
Secretariat
NEW TESTAMENT CHURCH OF GOD HEAD OFFICE
07.2018 - 07.2018
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