Kemone James
588 Crooks Street, Luana H/Scheme , Black River
Summary
Earned award for outstanding performance at Finance Seminar, Utech 2019
Overview
10
10
years of professional experience
Work History
Teller
Victoria Mutual Group
2020.05 - Current
- Processed customer transactions accurately and efficiently, ensuring timely service delivery.
- Assisted in maintaining cash drawer integrity, balancing it daily to prevent discrepancies.
- Educated customers about products and services, enhancing their banking experience and satisfaction.
- Collaborated with team members to streamline operational workflows and improve service efficiency.
Collections Agent
Sutherland
2019.08 - 2019.09
- Assisted customers with inquiries regarding account balances and payment options
- Educated clients on company policies and procedures for collections
- Updated customer information in database to ensure accuracy
- Handled inbound calls professionally while maintaining a positive attitude
Administrative Assistant
Caribbean Poison Information Network
2019.05 - 2019.08
- Coordinated daily operations, ensuring efficient communication among team members and external partners.
- Managed scheduling for meetings, optimizing availability of staff and resources.
- Assisted in maintaining accurate records and documentation for poison information inquiries.
- Developed and maintained filing systems, enhancing retrieval efficiency of critical data.
Assistant Teller
People’s Cooperative Bank
2015.07 - 2015.08
- Processed daily transactions accurately and efficiently, ensuring customer satisfaction and trust.
- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Maintained cash drawer integrity by balancing funds at the beginning and end of each shift.
- Promoted financial products to customers, enhancing their understanding of available services.
Education
Bachelor Of Business Administration - Banking And Finance/ Economics
University of Technology, Jamaica
Papine, Kingston 11.2019
Timeline
Teller
Victoria Mutual Group
2020.05 - Current
Collections Agent
Sutherland
2019.08 - 2019.09
Administrative Assistant
Caribbean Poison Information Network
2019.05 - 2019.08
Assistant Teller
People’s Cooperative Bank
2015.07 - 2015.08
Bachelor Of Business Administration - Banking And Finance/ Economics
University of Technology, Jamaica