Keisha Fulton
Lot 1 Holland Est
Summary
Driven by performance and a goal-oriented approach, I excelled at FosRich Company Limited, leveraging strong communication and problem-solving skills to surpass sales quotas and foster long-term customer loyalty. My expertise in efficient record-keeping and financial accuracy, coupled with the ability to motivate staff, significantly enhanced operational efficiency and sales outcomes.
Overview
9
9
years of professional experience
Work History
Sales Specialist
FosRich Company Limited
3 Cottage Road, Montego Bay, St. James
03.2020 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Store Supervisor
FosRich Company Limited
3 Cottage Road, Montego Bay, St James
09.2016 - 03.2020
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Enhanced customer experience through attentive service and prompt resolution of issues.
Accounting Clerk
FosRich Company Limited
3 Cottage Road, Montego Bay, St. James
11.2015 - 09.2016
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Inspected account books and recorded transactions.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Education
Ferncourt High School
Claremont, St. AnnCertification - Supervisory Management
University of The West Indies
Ocho Rios, St Ann 2017
Diploma - Business Administration
University College of The Caribbean
Ocho Rios, St. Ann10.2008
Skills
Self and staff motivation
Performance Driven
Goal Oriented
Works well without supervision
Timeline
Sales Specialist
FosRich Company Limited
03.2020 - Current
Store Supervisor
FosRich Company Limited
09.2016 - 03.2020
Accounting Clerk
FosRich Company Limited
11.2015 - 09.2016
Ferncourt High School
Certification - Supervisory Management
University of The West Indies
Diploma - Business Administration
University College of The Caribbean