Kedine Duncan
West Prospect Dist./P.A.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Human Resource Officer - Academic
Ministry Of Education And Youth
08.2023 - Current
- Process academic staff appointments, resignations, leave and secondment requests
- Prepare breakdown for the purposes of upgrade, allowances, bond agreement and retirement
- Make submissions to Evaluation of Qualifications Committee for processing
- Ensure the compensation processes and procedures are completed for academic staffing
- Participate in QEC meetings to provide information and address queries
- Provide customer service to academic staff to best resolve any issues or queries highlighted
Senior Human Resource Officer - Academic (acting)
Ministry Of Education And Youth
03.2024 - 04.2024
- Review academic staff appointments, resignations and other HR administrative requests submitted by three HR Officers
- Compensation reviews conducted and recommendations made as required
- Salary Adjustments for appointments, upgrades and others processed and checked
- Coordinate and review submissions prepared for Evaluation of Qualifications Committee prepared
- Ensure Salary Adjustments for appointments, upgrades and others are processed and checked
- Handle and best resolve customer queries
Senior Secretary
The Enid Bennett High School
04.2016 - 07.2023
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced productivity through comprehensive calendar management and meeting coordination.
- Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
- Maintained a welcoming environment for visitors by greeting guests professionally, managing phone calls, and directing inquiries to appropriate personnel promptly.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed high-level correspondence, ensuring timely responses and accurate information dissemination.
Clerical Assistant/Senior Secretary
Eltham High School
12.2007 - 04.2016
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Receptionist
Caribbean Loss Adjusters
02.2005 - 11.2007
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor of Science - Business Studies (human Resource Management)
Moneague College
Moneague, St. Ann08.2019
Associate of Science - Business Studies (Management)
Moneague College
Moneague, St. Ann04.2013
Skills
- Conflict resolution skills
- Attention to Detail
- Time Management
- Team building
- Task Prioritization
- Excellent Communication
- Effective Communication
- Teamwork and Collaboration
- Adaptability
Timeline
Senior Human Resource Officer - Academic (acting)
Ministry Of Education And Youth
03.2024 - 04.2024
Human Resource Officer - Academic
Ministry Of Education And Youth
08.2023 - Current
Senior Secretary
The Enid Bennett High School
04.2016 - 07.2023
Clerical Assistant/Senior Secretary
Eltham High School
12.2007 - 04.2016
Receptionist
Caribbean Loss Adjusters
02.2005 - 11.2007
Bachelor of Science - Business Studies (human Resource Management)
Moneague College
Associate of Science - Business Studies (Management)
Moneague College
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