Kayla Mendez
Summary
Reliable Communications Associate and Creative Professional with experience in project management and collaborations and media process seeking exciting and fulfilling opportunities to apply my craft and further grow within the industry.
Overview
6
6
years of professional experience
Work History
Web Content Administrator
One Great Studio
11.2021 - Current
- Managed and maintained over 40 websites.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- maintained customer communications and liaising with clients for personalized web updates.
- Performed Quality Assurance practices and identified improvement opportunities to develop revisions for website and copywriting.
- Collected, arranged, and input information onto websites.
- Supported the fixing of website bugs or errors to improve overall user experience.
Social Media Manager
Youth Can Do IT
03.2022 - 04.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Developed relationships with influencers to grow reach of company and create wider visibility.
SOCIAL MEDIA COORDINATOR INTERN
CAT Productions
09.2020 - 03.2021
- Moderated social media accounts for constructive, brand-appropriate communications.
- Optimized social media content for maximum engagement and reach.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Collaborated on the "Good Ganja Sense" Campaign.
DATA ANALYST INTERN
SmartTerm Ltd
01.2019 - 09.2019
- SmartTerm provides a learning management system that allows teachers, facilitators and students to collaborate online.
ASSISTANT CAMP DIRECTOR
06.2018 - 08.2018
- Managed daily operations of the camp
- Sought sponsorship for the camp
- Mediated through disputes among campers.
COMMUNITY SERVICE VOLUNTEER
Stella Maris Foundation
12.2017 - 12.2017
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Gained knowledge and experience working with children in educational setting.
- Collaborated with local organizations to provide food baskets to families in need.
INTERN
News Talk 93 FM
06.2017 - 07.2017
- News Talk 93 FM is a radio station featuring talk shows, political, sports and community programmes
- Shadowed Journalist in the newsroom to learn the dynamics of creating and reading news stories
- Prepared programme schedules to ensure programs are executed efficiently
- Performed studio protocols for managing on-air shows, which included interpreting non-verbal cues from host and producer.
Education
Bachelor of Arts - Communication Arts and Technology
University of Technology
Kingston, Jamaica11.2021
High School Diploma -
Hampton School
St. Elizabeth, Jamaica01.2017
Skills
- Communication Skills
- Relationship Development
- People Management
- Problem Solving
- Project Management
- Public Relations
- Public Speaking
- TV/ Radio Production
- Creative Writing
- Conflict Resolution
- Presentation Creation
- Scheduling
Accomplishments
- BGLC Grant recipient - August 2020
- Sagicor Innovation Challenge - June 2020 (1st Runner up for final Pitch)
References
Melville Cooke
melvillecookeutechja@gmail.com
876-506-8867
Carlton Gordon
Carlton@onegreatstudio.com
876-8648598
Timeline
Social Media Manager
Youth Can Do IT
03.2022 - 04.2022
Web Content Administrator
One Great Studio
11.2021 - Current
SOCIAL MEDIA COORDINATOR INTERN
CAT Productions
09.2020 - 03.2021
DATA ANALYST INTERN
SmartTerm Ltd
01.2019 - 09.2019
ASSISTANT CAMP DIRECTOR
06.2018 - 08.2018
COMMUNITY SERVICE VOLUNTEER
Stella Maris Foundation
12.2017 - 12.2017
INTERN
News Talk 93 FM
06.2017 - 07.2017
Bachelor of Arts - Communication Arts and Technology
University of Technology
High School Diploma -
Hampton School
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