KAYLA BAILEY
29 Leaneral Street,Rollington Town,
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sutherland Global Services
07.2021 - 10.2021
- Answering customer queries
- Processing transactions
- Troubleshooting technical problems
- Handling customer complaints
Internal Auditing
NHF Summer Work Programme – UHWI
06.2018 - 08.2018
- Stock taking
- Data Entry
- Reconciliation of Stock
Customer Service Representative
Hinduja Global Services (HGS)
01.2022 - 2022
- Processing claims
- Informing providers about insurance coverage and benefits
Filing Clerk
National Health Fund (Voluntary Service)
2017 - 2017
- Sorting Documents
- Copying Documents
- Creating files for work employees
- Data Entry
Education
Bachelor of Arts - Journalism
The University of The West Indies, Mona
11-2025
5 CAPE Subjects -
Camperdown High School
Sixth Forme Programme07-2021
8 CSEC Subjects -
Camperdown High School
07-2019
Skills
- Computer literate
- Microsoft office suite
- Adobe creative suite
- Video/sound recording
- Video/sound editing
- Script writing for broadcast
Accomplishments
- 4H Club Event Planner 2018
- 4H Club Vice-President 2019-2020
- 4H Club President 2020-2021
- Camperdown High School Prefect 2018-2021
- Camperdown Honor Society: Top performer in English Language and Literature 2018
- Top performer in English A for CSEC 2019
- Top Performer in Social Studies for CSEC 2019
- Top performer in Sociology (Lower Six) 2020
- Course rep for broadcasting & announcing course
Strengths
Punctuality, active istenening, strong work ethic and multitasking
References
Donyea Burton, Sales Representative, (876)781-0898
Tajera Barrett, Secretary, (876)492-5081
Timeline
Customer Service Representative
Hinduja Global Services (HGS)
01.2022 - 2022
Customer Service Representative
Sutherland Global Services
07.2021 - 10.2021
Internal Auditing
NHF Summer Work Programme – UHWI
06.2018 - 08.2018
Filing Clerk
National Health Fund (Voluntary Service)
2017 - 2017
Bachelor of Arts - Journalism
The University of The West Indies, Mona
5 CAPE Subjects -
Camperdown High School
8 CSEC Subjects -
Camperdown High School
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