Hi, I’m
Kasheema Green
Falmouth,Trelawny
Summary
Dynamic Cashier Supervisor at Take A Step with proven expertise in promotional management and employee training. Recognized for enhancing store profits through innovative strategies and exceptional customer relationship management. Adept at resolving issues swiftly while fostering a collaborative team environment, ensuring operational excellence and customer satisfaction.
Overview
2
years of professional experience
1
Certification
Work History
Take A Step Falmouth , Trelawny
Cashier Supervisor
01.2025 - 03.2025
Job overview
- Greeted customers and responded to requests for information.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Built and maintained working relationships with peers and upper management.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Trained, managed and motivated employees to promote professional skill development.
PapayaFalmouth , Trelawny
Customer Service Representative
12.2024 - 01.2025
Job overview
- Surpassed daily targets for credit card applications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Consistently expanded product expertise to deliver superior service and attain sales goals.
24/7 Fitness
Receptionist
09.2024 - 11.2024
Job overview
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Compiled data from various sources into organized reports for management review.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Gonimi International
Cashier
08.2023 - 09.2024
Job overview
- Resolved customer complaints professionally in accordance with company policy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Offered customers carry-out service at completion of transaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Troy High SchoolTroy , Trelawny
High School Diploma
07-2023
University Overview
- Online Learning and MOOCs:
Albert Town Primary SchoolAlbert Town , Trelawny
Primary School
09-2018
Skills
- Time management
- Cash register operation
- Promotional management
- Employee training
- Sales reporting
- Customer relationship management
- Problem-solving
- Attention to detail
- Advanced knowledge of the Microsoft Office suite
- Data organization
- Team collaboration
- Attention to detail
- Effective communication
- Cash handling
- Sales forecasting
- Cross-training staff
- Professionalism
- Product merchandising
- Critical thinking
- Analytical skills
- Team leadership
- Product assessments
- Sales analysis
- Verbal and written communication
- Store growth planning
References
- Sheneica Rose, 876-535-9048
- Orlando Smith, 876-529-1754
Languages
English
First Language
Spanish
Elementary (A2)
A2
Certification
- information technology 2025
References
References available upon request.
Timeline
Cashier Supervisor
Take A Step
01.2025 - 03.2025
Customer Service Representative
Papaya
12.2024 - 01.2025
Receptionist
24/7 Fitness
09.2024 - 11.2024
Cashier
Gonimi International
08.2023 - 09.2024
Troy High School
High School Diploma
Albert Town Primary School
Primary School
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