Summary
Overview
Work History
Education
Skills
Certification
athletics
Timeline
OperationsManager

KARL NELSON

Hampton,VA

Summary

Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of security operations. Successful history bringing in top-notch staff, improving operational strategies and boosting team performance.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations Manager

NATIONAL SECURITY SERVICES LTD
George Town, Cayman Islands
03.2016 - 04.2018
  • Identified and resolved unauthorized, unsafe or ineffective practice
  • Implemented policies and standard operating procedures for continuous improvement.
  • Developed innovative approaches to manage business and technology needs and enhance performance.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts. 
  • Developed and maintained relationships with  over seventy (70)customers.

Security Supervisor & Alarm Monitoring

NATIONAL SECURITY SERVICES LTD
George Town, Cayman Islands
01.2001 - 01.2015
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Worked with management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to countless emergencies weekly.

Security Officer/ Courier

NATIONAL SECURITY SERVICES LTD
George Town, Cayman Islands
08.2000 - 01.2001
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Authorized entrance papers and granted or denied entrance to building.
  • Provided detailed reports of infractions .
  • Identified and challenged potentially unauthorized individuals to prevent access to restricted areas.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Reported suspicious activities and persons to law enforcement.

Infantry Soldier

JAMAICA DEFENCE FORCE
JAMAICA, KINGSTON
07.1994 - 07.2000
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Defend the country from foreign aggressors.
  • Trained to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Trained in emergency situation preparedness and technique in tactical planning, equipment maintenance and weapon use.

Education

High School Diploma - undefined

CHRISTIANA HIGH SCHOOL
JAMAICA
1990

SUPERVISORY MANAGEMENT

The University Of The West Indies - Mona
Kingston, St. Andrew Parish
2019

Skills

  • Work flow planning
  • Cross-functional communications
  • Contract negotiation
  • Project management
  • Customer relations specialist
  • Staff management

Certification

  • UK DFT Maritime Security Instructors course.
  • Maritime Security Level One Security Officers Course.
  • Supervisory Management Certification.
  • Trained in peace keeping and disaster relief.
  • First Aid CPR/AED

athletics

Exercise is a integral part of my daily routine and this has been because of the love for athletics from a child till now.

Timeline

Operations Manager

NATIONAL SECURITY SERVICES LTD
03.2016 - 04.2018

Security Supervisor & Alarm Monitoring

NATIONAL SECURITY SERVICES LTD
01.2001 - 01.2015

Security Officer/ Courier

NATIONAL SECURITY SERVICES LTD
08.2000 - 01.2001

Infantry Soldier

JAMAICA DEFENCE FORCE
07.1994 - 07.2000

High School Diploma - undefined

CHRISTIANA HIGH SCHOOL

SUPERVISORY MANAGEMENT

The University Of The West Indies - Mona
KARL NELSON