Kameela Yasmeen Francis
St Catherine
Summary
Pursuing opportunities to contribute to a people-oriented organization that fosters personal and professional growth while driving towards shared objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Founder
Aleemak's Creative Designs and Decor
08.2023 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Customs Officer
Jamaica Customs Agency
04.2022 - Current
- Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
- Prevented the smuggling of illegal goods through diligent inspection of vehicles, luggage, and cargo containers.
- Ensured accurate collection of duties and taxes on imported goods through meticulous record-keeping procedures related to tariffs classifications.
- Assisted in the development of policies and procedures to improve overall customs operations and increase efficiency at ports of entry.
- Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
- Improved inter-agency communication by maintaining open lines of dialogue with partner organizations such as the Department of Homeland Security, Border Patrol, and Immigration Services.
- Conducted risk assessments on incoming shipments, prioritizing those requiring further examination based on potential threat levels.
- Provided exceptional customer service to international travelers while maintaining a professional demeanor during stressful situations.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
- Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
- Safeguarded economic interests by monitoring compliance with trade agreements, identifying potential violations, and initiating appropriate enforcement actions.
- Supported national security objectives by enforcing import/export regulations and ensuring compliance with trade agreements.
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2016 - 04.2022
- Company Overview: Passenger Terminal, Norman Manley International Airport (NMIA)
- Process arriving passengers at the airport
- Detain and release cargo
- Detailed examination of cargos, entries and supporting documents
- Assessment of Customs Duties when/where applicable
- Ensuring proper classification (permit where required) and that appropriate duties are calculated and paid
- Cargo properly examined and released within one hour of vetting the documents and presentation of cargo
- Address customer queries with regards to duties payable
- Passenger Terminal, Norman Manley International Airport (NMIA)
Acting Senior Customs Officer (Level 5)
Jamaica Customs Agency (JCA)
08.2019 - 09.2019
- Company Overview: Passenger Terminal, Norman Manley International Airport (NMIA)
- Prepare work schedules for staff
- Assign staff and delegate responsibilities
- Record and authorize incoming and outgoing flights
- Passenger Terminal, Norman Manley International Airport (NMIA)
Acting Customs Supervisor (Level 6)
Jamaica Customs Agency (JCA)
04.2017 - 07.2017
- Company Overview: Refunds Branch
- Balancing of Cashiers
- Delegate duties to junior staff
- Approves authorization letter where applicable
- Refunds Branch
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2015 - 01.2017
- Company Overview: Kingston Wharves Ltd and Refunds Branch
- Accurately check Queens Warehouse Sales, Denovo entries, Refund Applications, Payment Vouchers and Special Refunds Vouchers
- Dispatching of authorized Vouchers to Revenue Accounts and Internal Audit daily
- Record and maintain entries in the Refunds System, GCT and SCF vouchers
- General enquiries from stakeholders
- Processing of Transshipment Bills, Temporary Import Entries
- Kingston Wharves Ltd and Refunds Branch
Acting Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2014 - 01.2015
- Company Overview: Passenger Terminal, Norman Manley International Airport
- Process arriving passengers at the airport
- Passenger Terminal, Norman Manley International Airport
Collections Officer (RMG/TA2)
Jamaica Customs Agency (JCA)
01.2008 - 01.2014
- Company Overview: NMIA
- Calculate and collect duties on items assessed
- Balance all monies collected
- Preparation of bank lodgment and submit to supervisor(s) daily
- Produce monthly reports
- Created programs and spreadsheets that assisted colleagues with tasks
- NMIA
Records Officer (PIDG/RIM 2)
Jamaica Customs Agency (JCA)
01.2003 - 01.2008
- Company Overview: Kingston Container Terminal and Collections and Accounts
- Interacted with customers and assisted with queries
- Filed and Closed Manifests
- Tallying of Cargo
- Manifesting of Documents
- Prepared lodgement of overtime goods for the Queens Warehouse
- Log entries into log book daily
- Updated Customs Officer's daily logs
- Verified gate passes, Customs Seals and Serial numbers for containers and vehicles leaving the compound
- Prepared monthly reports
- Kingston Container Terminal and Collections and Accounts
Cashier/Customer Service Representative
StarCom Cablevision Ltd.
01.1998 - 01.2003
- Revenue Collection
- Filing
- Data Entry
- Problem Solving
- Other duties
Education
Drapery Making
Heart NSTA TRUST / NCTVET
01-2025
Event Planner
Heart NSTA TRUST / NCTVET
11-2023
Venue Decoration
Jamaica Venue And NCTVET
07-2023
Train The Trainer Certificate
ELP (EMPLOYEE LEARNING AND PERFORMANCE SOLUTIONS)
04-2022
Bachelor of Science - Tourism and Hospitality Management
University of The Commonwealth Caribbean
08-2021
Venue Decoration Course
EVENTS BY J.A.R.
06-2018
Ultimate Event Planning Workshop
IDEAL MADE REAL EVENTS
11-2017
Clarendon College High School
06-1996
Skills
- Event Coordination
- Event Venue Styling
- Drapery Making
- Experienced in Operating Sewing Machines
- Team Leadership
- Problem-solving skills
- Organizational skills
- Self-Motivated
- Flexible Team Player
- Collaborative Teamwork
- Networking
- Customer Service Coaching
- Strong Customer Service Skills
- Detailed-oriented
- Strategic Thinker
- Team leadership
- Customer-Centric Approach
- Continuous Improvement Focus
- Networking
- Computer Based Training (CBT) REDTRAC
- Customer Service training
- Excellent Customer Service skills
- Highly organized
- Detailed-oriented
Other Qualifications
- C.X.C O' Level: Office Procedures, Mathematics, Geography, Principles of Business, English Language, Principles of Accounts, Caribbean History
- Jamaica Customs Line Officers Training (Certificate)
- ASYCUDA Training
- Cashier Training
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
Timeline
Founder
Aleemak's Creative Designs and Decor
08.2023 - Current
Customs Officer
Jamaica Customs Agency
04.2022 - Current
Acting Senior Customs Officer (Level 5)
Jamaica Customs Agency (JCA)
08.2019 - 09.2019
Acting Customs Supervisor (Level 6)
Jamaica Customs Agency (JCA)
04.2017 - 07.2017
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2016 - 04.2022
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2015 - 01.2017
Acting Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2014 - 01.2015
Collections Officer (RMG/TA2)
Jamaica Customs Agency (JCA)
01.2008 - 01.2014
Records Officer (PIDG/RIM 2)
Jamaica Customs Agency (JCA)
01.2003 - 01.2008
Cashier/Customer Service Representative
StarCom Cablevision Ltd.
01.1998 - 01.2003
Drapery Making
Heart NSTA TRUST / NCTVET
Event Planner
Heart NSTA TRUST / NCTVET
Venue Decoration
Jamaica Venue And NCTVET
Train The Trainer Certificate
ELP (EMPLOYEE LEARNING AND PERFORMANCE SOLUTIONS)
Bachelor of Science - Tourism and Hospitality Management
University of The Commonwealth Caribbean
Venue Decoration Course
EVENTS BY J.A.R.
Ultimate Event Planning Workshop
IDEAL MADE REAL EVENTS
Clarendon College High School
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