Pursuing opportunities to contribute to a people-oriented organization that fosters personal and professional growth while driving towards shared objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Founder
Aleemak's Creative Designs and Decor
08.2023 - Current
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Customs Officer
Jamaica Customs Agency
04.2022 - Current
Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
Prevented the smuggling of illegal goods through diligent inspection of vehicles, luggage, and cargo containers.
Ensured accurate collection of duties and taxes on imported goods through meticulous record-keeping procedures related to tariffs classifications.
Assisted in the development of policies and procedures to improve overall customs operations and increase efficiency at ports of entry.
Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
Improved inter-agency communication by maintaining open lines of dialogue with partner organizations such as the Department of Homeland Security, Border Patrol, and Immigration Services.
Conducted risk assessments on incoming shipments, prioritizing those requiring further examination based on potential threat levels.
Provided exceptional customer service to international travelers while maintaining a professional demeanor during stressful situations.
Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
Safeguarded economic interests by monitoring compliance with trade agreements, identifying potential violations, and initiating appropriate enforcement actions.
Supported national security objectives by enforcing import/export regulations and ensuring compliance with trade agreements.
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2016 - 04.2022
Company Overview: Passenger Terminal, Norman Manley International Airport (NMIA)
Process arriving passengers at the airport
Detain and release cargo
Detailed examination of cargos, entries and supporting documents
Assessment of Customs Duties when/where applicable
Ensuring proper classification (permit where required) and that appropriate duties are calculated and paid
Cargo properly examined and released within one hour of vetting the documents and presentation of cargo
Address customer queries with regards to duties payable
Passenger Terminal, Norman Manley International Airport (NMIA)
Acting Senior Customs Officer (Level 5)
Jamaica Customs Agency (JCA)
08.2019 - 09.2019
Company Overview: Passenger Terminal, Norman Manley International Airport (NMIA)
Prepare work schedules for staff
Assign staff and delegate responsibilities
Record and authorize incoming and outgoing flights
Passenger Terminal, Norman Manley International Airport (NMIA)
Acting Customs Supervisor (Level 6)
Jamaica Customs Agency (JCA)
04.2017 - 07.2017
Company Overview: Refunds Branch
Balancing of Cashiers
Delegate duties to junior staff
Approves authorization letter where applicable
Refunds Branch
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2015 - 01.2017
Company Overview: Kingston Wharves Ltd and Refunds Branch
Accurately check Queens Warehouse Sales, Denovo entries, Refund Applications, Payment Vouchers and Special Refunds Vouchers
Dispatching of authorized Vouchers to Revenue Accounts and Internal Audit daily
Record and maintain entries in the Refunds System, GCT and SCF vouchers
General enquiries from stakeholders
Processing of Transshipment Bills, Temporary Import Entries
Kingston Wharves Ltd and Refunds Branch
Acting Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2014 - 01.2015
Company Overview: Passenger Terminal, Norman Manley International Airport
Process arriving passengers at the airport
Passenger Terminal, Norman Manley International Airport
Collections Officer (RMG/TA2)
Jamaica Customs Agency (JCA)
01.2008 - 01.2014
Company Overview: NMIA
Calculate and collect duties on items assessed
Balance all monies collected
Preparation of bank lodgment and submit to supervisor(s) daily
Produce monthly reports
Created programs and spreadsheets that assisted colleagues with tasks
NMIA
Records Officer (PIDG/RIM 2)
Jamaica Customs Agency (JCA)
01.2003 - 01.2008
Company Overview: Kingston Container Terminal and Collections and Accounts
Interacted with customers and assisted with queries
Filed and Closed Manifests
Tallying of Cargo
Manifesting of Documents
Prepared lodgement of overtime goods for the Queens Warehouse
Log entries into log book daily
Updated Customs Officer's daily logs
Verified gate passes, Customs Seals and Serial numbers for containers and vehicles leaving the compound
Prepared monthly reports
Kingston Container Terminal and Collections and Accounts
Cashier/Customer Service Representative
StarCom Cablevision Ltd.
01.1998 - 01.2003
Revenue Collection
Filing
Data Entry
Problem Solving
Other duties
Education
Drapery Making
Heart NSTA TRUST / NCTVET
01-2025
Event Planner
Heart NSTA TRUST / NCTVET
11-2023
Venue Decoration
Jamaica Venue And NCTVET
07-2023
Train The Trainer Certificate
ELP (EMPLOYEE LEARNING AND PERFORMANCE SOLUTIONS)
04-2022
Bachelor of Science - Tourism and Hospitality Management
University of The Commonwealth Caribbean
08-2021
Venue Decoration Course
EVENTS BY J.A.R.
06-2018
Ultimate Event Planning Workshop
IDEAL MADE REAL EVENTS
11-2017
Clarendon College High School
06-1996
Skills
Event Coordination
Event Venue Styling
Drapery Making
Experienced in Operating Sewing Machines
Team Leadership
Problem-solving skills
Organizational skills
Self-Motivated
Flexible Team Player
Collaborative Teamwork
Networking
Customer Service Coaching
Strong Customer Service Skills
Detailed-oriented
Strategic Thinker
Team leadership
Customer-Centric Approach
Continuous Improvement Focus
Networking
Computer Based Training (CBT) REDTRAC
Customer Service training
Excellent Customer Service skills
Highly organized
Detailed-oriented
Other Qualifications
C.X.C O' Level: Office Procedures, Mathematics, Geography, Principles of Business, English Language, Principles of Accounts, Caribbean History
Jamaica Customs Line Officers Training (Certificate)
ASYCUDA Training
Cashier Training
Certification
[Name of Certification] [Issuing Organization] [Year Month]
Timeline
Founder
Aleemak's Creative Designs and Decor
08.2023 - Current
Customs Officer
Jamaica Customs Agency
04.2022 - Current
Acting Senior Customs Officer (Level 5)
Jamaica Customs Agency (JCA)
08.2019 - 09.2019
Acting Customs Supervisor (Level 6)
Jamaica Customs Agency (JCA)
04.2017 - 07.2017
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2016 - 04.2022
Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2015 - 01.2017
Acting Customs Officer (Level 4)
Jamaica Customs Agency (JCA)
01.2014 - 01.2015
Collections Officer (RMG/TA2)
Jamaica Customs Agency (JCA)
01.2008 - 01.2014
Records Officer (PIDG/RIM 2)
Jamaica Customs Agency (JCA)
01.2003 - 01.2008
Cashier/Customer Service Representative
StarCom Cablevision Ltd.
01.1998 - 01.2003
Drapery Making
Heart NSTA TRUST / NCTVET
Event Planner
Heart NSTA TRUST / NCTVET
Venue Decoration
Jamaica Venue And NCTVET
Train The Trainer Certificate
ELP (EMPLOYEE LEARNING AND PERFORMANCE SOLUTIONS)
Bachelor of Science - Tourism and Hospitality Management
Co-owner and Business Development Manager at H.N. Designs-Interior Decor CompanyCo-owner and Business Development Manager at H.N. Designs-Interior Decor Company