KAHSHABIA JACKSON
St. Catherine,01
Summary
Dedicated retail professional with expertise in enhancing customer satisfaction through effective communication and support. Skilled in merchandise management and quality assurance, contributing to operational efficiency and positive shopping experiences.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Produce Department Associate
Megamart Wholesale Club
01.2017 - Current
- Ensured product quality, freshness, and presentation standards met customer expectations.
- Assisted customers and addressed inquiries to enhance shopping experience.
- Coordinated department operations to support overall efficiency.
Sales Representative
Changes & June Plum Ltd.
11.2008 - 11.2024
- Showcased products to engage customers and increase sales.
- Guided customers in product selection and purchasing decisions to enhance satisfaction.
- Resolved customer inquiries promptly to ensure positive experiences.
Sales Representative
GO WEST
07.2004 - 09.2007
- Presented product features and benefits to potential clients effectively.
- Met sales targets while ensuring appealing inventory presentation.
- Developed strong relationships with customers to understand their needs.
- Supported retail operations and enhanced merchandise displays to attract customers.
- Managed inventory levels to ensure product availability for customers.
Cashier
Price Rite Supermarket
02.2004 - 04.2004
- Handled cash, card, and electronic payments at point of sale, contributing to transaction flow.
- Processed transactions with accuracy and efficiency, ensuring smooth customer experiences.
- Delivered courteous customer service during client interactions, fostering positive relationships.
Education
CXC Certification -
School of Excellence
3 Balmoral Ave, Kingston01-2014
Certificate in Office Administration -
HEART Trust/NSTA
Above Rocks, St. Catherine01-2004
Skills
- Produce handling standards
- Fresh produce inspection
- Produce merchandising
- Inventory management
- Quality assurance
- Cash handling
- Sales operations
- Time management
- Attention to detail
- Team collaboration
- Communication skills
- Customer service
References
- Carol Bennet, 876-468-6928
- Arlene Lewin, 876-797-6850
Certification
- CUSTOMER SERVICE CERTIFICATIONS
Timeline
Produce Department Associate
Megamart Wholesale Club
01.2017 - Current
Sales Representative
Changes & June Plum Ltd.
11.2008 - 11.2024
Sales Representative
GO WEST
07.2004 - 09.2007
Cashier
Price Rite Supermarket
02.2004 - 04.2004
CXC Certification -
School of Excellence
Certificate in Office Administration -
HEART Trust/NSTA