Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kadesha Plummer

Montego Bay,St.James

Summary

Hardworking waitress/cashier /server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty .

Overview

2
2
years of professional experience

Work History

Restaurant Food Server

Mega Mart Food Court
Montego Bay, St.James
07.2024 - 01.2025
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained cleanliness and organization of the food court during peak hours, ensuring efficient service.
  • Kept the food court well-maintained during busy periods, enhancing customer satisfaction with prompt service.
  • Ensured the food court was clean and organized during high-traffic times, providing service with a smile.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Provided exceptional service to high volume of daily customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted customers and provided them with menus.
  • Assisted other servers as needed, including setting up dining areas before shifts began.
  • Processed payments for meals using cash registers or point-of-sale systems.

Cashier Team Lead

popeyes
Montego Bay, St.james
04.2023 - 11.2024
  • Ensured compliance with all safety regulations while performing tasks.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Developed strong working relationships with team members to foster collaboration.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Answered customer questions and provided store information.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.

Education

Foods

St.James High
Orange Street ,Montego Bay S.James
07-2018

Glendevon All Age School
Glendevon
07-2012

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Food safety
  • Menu knowledge
  • Team collaboration

Affiliations

  • cooking
  • dancing
  • Browsing the web

Timeline

Restaurant Food Server

Mega Mart Food Court
07.2024 - 01.2025

Cashier Team Lead

popeyes
04.2023 - 11.2024

Foods

St.James High

Glendevon All Age School

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Kadesha Plummer