Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kadeen Cole

Montego Bay

Summary

Dynamic leader with a proven track record at Infinity Behavioral Health, adept in benefits verification and enhancing team productivity. Excelled in candidate screening and effective communication, achieving streamlined operations. Skilled in administrative tasks and fostering employee engagement, with a keen understanding of healthcare industry nuances.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Verification of Benefits Supervisor

Infinity Behavioral Health
07.2015 - Current
  • Coordinated with insurance providers to obtain necessary information for accurate benefits verification processing.
  • Spearheaded efforts towards maintaining data security by enforcing strict access controls over sensitive patient information.
  • Contributed significantly to the development and implementation of company-wide policies that promoted a consistent approach to benefits verification across all departments.
  • Assisted in the development of departmental budget plans, managing resources effectively to achieve organizational goals.
  • Increased team productivity by providing comprehensive training on company policies and procedures.
  • Managed a team of Verification Specialists, ensuring timely completion of all assigned tasks and adherence to quality standards.

Recruiter (3 Months Contract)

Alliance One
02.2015 - 04.2015
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.


Dolphin Trainer

Dolphin Cove Ocho Rios
07.2006 - 02.2015
  • Mentored new trainers on effective communication techniques and best practices for working with dolphins in a professional setting.
  • Developed animal conditioning skills and techniques and maintained current level of criteria through observation, listening and training.
  • Demonstrated strong leadership skills by overseeing team projects related to habitat maintenance, enrichment activities, or behavioral observations.
  • Performed daily administration of vitamins and medication, food preparation and maintenance of animal living environment.
  • Developed experiences in Administration department by being in charged of the dolphin area staff payroll, setting work schedules using microsoft excel and microsoft word.

Education

No Degree - Pediatric Nursing

St. Christopher Nursing And Engineering Academy
Orange District, Montego Bay, St. James
08-2024

No Degree -

Brown's Town Community College
Brown's Town, St. Ann
07-2005

High School Diploma -

Brown's Town High School
Brown's Town, St. Ann
07-2004

Skills

  • Effective communication
  • Candidate screening
  • Animal welfare
  • Decision-making
  • Administrative skills
  • Recruiting and sourcing
  • Data analysis capabilities
  • Healthcare industry
  • Benefits verification expertise
  • Employee engagement
  • Insurance regulations
  • Verbal and written communication

Certification

  • Basic Life Support Certification (BLS)
  • [Jamica] Driver's License

Timeline

Verification of Benefits Supervisor

Infinity Behavioral Health
07.2015 - Current

Recruiter (3 Months Contract)

Alliance One
02.2015 - 04.2015

Dolphin Trainer

Dolphin Cove Ocho Rios
07.2006 - 02.2015

No Degree - Pediatric Nursing

St. Christopher Nursing And Engineering Academy

No Degree -

Brown's Town Community College

High School Diploma -

Brown's Town High School

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Kadeen Cole