Kadeen Cole
Montego Bay
Summary
Dynamic leader with a proven track record at Infinity Behavioral Health, adept in benefits verification and enhancing team productivity. Excelled in candidate screening and effective communication, achieving streamlined operations. Skilled in administrative tasks and fostering employee engagement, with a keen understanding of healthcare industry nuances.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Verification of Benefits Supervisor
Infinity Behavioral Health
Freezone, Montego Bay, St. James (Remote)
07.2015 - Current
- Coordinated with insurance providers to obtain necessary information for accurate benefits verification processing.
- Spearheaded efforts towards maintaining data security by enforcing strict access controls over sensitive patient information.
- Contributed significantly to the development and implementation of company-wide policies that promoted a consistent approach to benefits verification across all departments.
- Assisted in the development of departmental budget plans, managing resources effectively to achieve organizational goals.
- Increased team productivity by providing comprehensive training on company policies and procedures.
- Managed a team of Verification Specialists, ensuring timely completion of all assigned tasks and adherence to quality standards.
Recruiter (3 Months Contract)
Alliance One
Freezone, Freeport Montego Bay, St. James
02.2015 - 04.2015
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
Dolphin Trainer
Dolphin Cove Ocho Rios
Ocho Rios, St. Ann
07.2006 - 02.2015
- Mentored new trainers on effective communication techniques and best practices for working with dolphins in a professional setting.
- Developed animal conditioning skills and techniques and maintained current level of criteria through observation, listening and training.
- Demonstrated strong leadership skills by overseeing team projects related to habitat maintenance, enrichment activities, or behavioral observations.
- Performed daily administration of vitamins and medication, food preparation and maintenance of animal living environment.
- Developed experiences in Administration department by being in charged of the dolphin area staff payroll, setting work schedules using microsoft excel and microsoft word.
Education
No Degree - Pediatric Nursing
St. Christopher Nursing And Engineering Academy
Orange District, Montego Bay, St. James08-2024
No Degree -
Brown's Town Community College
Brown's Town, St. Ann07-2005
High School Diploma -
Brown's Town High School
Brown's Town, St. Ann07-2004
Skills
- Effective communication
- Candidate screening
- Animal welfare
- Decision-making
- Administrative skills
- Recruiting and sourcing
- Data analysis capabilities
- Healthcare industry
- Benefits verification expertise
- Employee engagement
- Insurance regulations
- Verbal and written communication
Certification
- Basic Life Support Certification (BLS)
- [Jamica] Driver's License
Timeline
Verification of Benefits Supervisor
Infinity Behavioral Health
07.2015 - Current
Recruiter (3 Months Contract)
Alliance One
02.2015 - 04.2015
Dolphin Trainer
Dolphin Cove Ocho Rios
07.2006 - 02.2015
No Degree - Pediatric Nursing
St. Christopher Nursing And Engineering Academy
No Degree -
Brown's Town Community College
High School Diploma -
Brown's Town High School