Jusin Gray
Spanish Town,St. Catherine
Summary
Enthusiastic Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling high numbers of customer support issues daily. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Sutherland
Mandeville, Manchester
09.2022 - 06.2024
- Resolving billing and product inquiries via email, live chat, phone, and text messages.
Education
High School Diploma -
Edwin Allen High School
Clarendon, Jamaica07-2022
Skills
- Product Knowledge
- Inbound and Outbound Calling
- Customer consulting
- Active Listening
- Multi-Task Management
- Customer Relationship Management (CRM)
- Customer Service
- Communication
Affiliations
- Fashion
- music creating
Accomplishments
- Assistant Trainer at Sutherland
References
References available upon request.
Timeline
Customer Service Representative
Sutherland
09.2022 - 06.2024
High School Diploma -
Edwin Allen High School
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