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Enthusiastic Bilingual Analyst with a proven track record in customer service and troubleshooting. Experienced in resolving a wide range of technical issues across multiple systems and applications. Seeking a position where I can leverage my skills, experience, and education to contribute to a company's success in surpassing its goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

With over 11 years of work experience in various customer service, fraud prevention and payroll roles.
I am a Payroll Analyst at ADP, a leading provider of human resources and payroll solutions. I am skilled in payroll input, administration, taxes, reports, garnishments and employee onboarding procedure as well as fraud prevention and risk management.

I contribute to the payroll processing and compliance of clients, ensuring accuracy, timeliness and quality. I also leverage my previous experience as a Fraud Analyst in Convergys, where I investigated and resolved card fraud cases for American Express and as a Consultant in Sutherland Global Services, where I handled mediation, escalation and appeals for eBay's Buyer Protection Program (UK).

I am passionate about delivering excellent service to my clients while staying updated on the latest trends and regulations in the payroll and fraud prevention fields.
I bring a diverse perspective and a collaborative approach to my team and I am motivated to learn and grow in any given field.

Seasoned payroll analyst bringing 15 years of experience in payroll processing. Accurate, detail-oriented, and personable. Consistently provide exceptional problem-solving abilities, and numerical accuracy.

Julia Grannum

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Payroll Analyst

Summer Intern

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Bachelor of Science - Banking And Financial Support Services

Bachelor of Science - Economics

Associate of Science - Business

High School Diploma -

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Payroll Analyst

Summer Intern

Bachelor of Science - Banking And Financial Support Services

Bachelor of Science - Economics

Associate of Science - Business

High School Diploma -

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