Judy-Ann Simms
Lydford, St Ann
Summary
Strategic Operations Manager with extensive expertise in regulatory compliance, workflow coordination, and risk management. Skilled in assisting with clerical and administrative tasks, able to effectively support the smooth operation of any organization. Provides empowering leadership to motivate teams to achieve their best performance. Drives improvements through thorough and consistent reviews of operational processes, contributing to overall business success. Proven track record as a quick learner, consistently reliable and dedicated to taking on challenges that enhance organizational success.
Overview
16
16
years of professional experience
Work History
Operations Manager
Everyday Chemicals and Supplies
08.2018 - 04.2024
- Developed and monitored budget by applying cost control procedures
- Monitored employee performance regarding safety, reliability, delivery dates, and customer service
- Coached, trained, and developed employees in company policies and compliance requirements
Pantry Chef
Sandals Ocho Rios Beach Resorts
11.2007 - 06.2017
- Experimented with various recipes and preparation techniques to enhance food quality
- Performed regular line and inventory checks to guarantee quality and freshness
- Adhered to portion control and standardized recipes to reduce food waste
- Mentored new joiners to assimilate quickly into a hardworking team in a fast-paced environment
Education
Bachelor of Science - Human Resource Management
University College of the Commonwealth Caribbean
07.2023
Associate of Science - Business Administration
University College of the Commonwealth Caribbean
01.2018
Certificates - Customer Service, Leadership, and Communication
Sandals Cooperate University
01.2013
B Bachelor Certificate - Tourism And Hospitality
University of Lifelong Learning
06.2010
Commercial Food Preparation Level 1 certificate - undefined
Runaway Bay Heart Hotel and Training Institute
09.2007
School Leaving Certificate - undefined
Ferncourt High School
06.2005
Certified Guest Service Professional - undefined
Hotel and Lodging Educational Institute
12.2003
Skills
- Budget Development and Monitoring
- Inventory Management
- Customer Service Excellence
- Safety Oversight
- Staff Hiring and Recruitment
- Human Resources Support
- Record Preparation
Timeline
Operations Manager
Everyday Chemicals and Supplies
08.2018 - 04.2024
Pantry Chef
Sandals Ocho Rios Beach Resorts
11.2007 - 06.2017
Associate of Science - Business Administration
University College of the Commonwealth Caribbean
Certificates - Customer Service, Leadership, and Communication
Sandals Cooperate University
Commercial Food Preparation Level 1 certificate - undefined
Runaway Bay Heart Hotel and Training Institute
School Leaving Certificate - undefined
Ferncourt High School
Certified Guest Service Professional - undefined
Hotel and Lodging Educational Institute
Bachelor of Science - Human Resource Management
University College of the Commonwealth Caribbean
B Bachelor Certificate - Tourism And Hospitality
University of Lifelong Learning
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