Judith Brooks-Walters
Stephen's Run District, Nain P.O.,St. Elizabeth
Summary
Proven Business Accounts Manager with a track record of enhancing revenue growth and streamlining account management processes at Professional Eye Care Limited. Excelled in teamwork, adaptability, and data-driven decision-making, achieving significant efficiency improvements. Competent in QuickBooks and effective communication, fostering collaboration across teams to meet shared objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Business Accounts Manager/Executive Assistant to the Vice President
Professional Eye Care Limited
11.2013 - 07.2023
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Filed paperwork and organized computer-based information.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Used advanced software to prepare documents, reports, and presentations.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Streamlined account management processes for improved efficiency and accuracy.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Dilenquency Clerk/Teller
St. Elizabeth Co-operative Credit Union Limited
09.2003 - 08.2010
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Processed incoming and outgoing mail and packages according to established procedures.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Entered client details and notes into system for interdepartmental access and review.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Collected on delinquent accounts to reduce overdue balances.
- Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
Education
Bachelor of Science - Business Administration
University Of The Commonwealth Caribbean
5 1/2 Caledonia Road, Mandeville, Manchester12.2022
Skills
- Data-driven decision-making
- Cash Flow Management
- Revenue Growth
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Task Prioritization
Affiliations
- Shiloh Apostolic Church of Jamaica (International)
Timeline
Business Accounts Manager/Executive Assistant to the Vice President
Professional Eye Care Limited
11.2013 - 07.2023
Dilenquency Clerk/Teller
St. Elizabeth Co-operative Credit Union Limited
09.2003 - 08.2010
Bachelor of Science - Business Administration
University Of The Commonwealth Caribbean
Similar Profiles
Marquita BellMarquita Bell
Optician at Professional Eye CareOptician at Professional Eye Care
Kayley JamesKayley James
Optician at Professional Eye Care AssociatesOptician at Professional Eye Care Associates
Esha BagoraEsha Bagora
Medical Assistant at Los Gatos Eye Care-a Professional OptometricMedical Assistant at Los Gatos Eye Care-a Professional Optometric