Joni Smith
Bayshore,NY
Summary
Detail-oriented and motivated individual with a background in customer service and healthcare seeking a Law Clerk position to leverage legal studies knowledge and exceptional communication skills to support legal professionals in a fast-paced environment. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Fine Jewelry Clerical
Macy's
07.2018 - Current
- Assisted customers with inquiries about jewelry products, pricing, and promotions - Managed inventory and restocked displays to ensure the availability of products - Verify the contents of approximately 500 new receipts weekly against the manifest and record them in the daily inventory. - Collaborated with team members to meet sales goals and provide a seamless customer experience -Maintaining accurate records for audits
- Accuracy rates over the past six years have ranged from 95% to 100%. -Processing and shipping online orders an average of 250 per week. -Handling customer repair issues an average of 15 per week.
Telemetry Tech
Southshore University Hospital
02.2016 - Current
- Monitored cardiac rhythms and vital signs of patients to detect abnormalities and escalate urgent issues - Activated and escalated the emergency response team numerous times, resulting in a more favorable outcome and saving the patient's life. - Communicated effectively with medical staff to ensure timely and appropriate interventions - Maintained accurate documentation of patient data and observations
Sales Associate
Macy's
06.2015 - 07.2018
- Provided exceptional customer service to clients, assisting them in finding products and resolving issues - Maintained organized and visually appealing displays to enhance the shopping experience - Handled cash and credit transactions accurately and efficiently
Education
Associate of Applied Science - Legal Studies
Purdue University Global
West Lafayette, Indiana07.2024
Skills
- Strong communication and interpersonal abilities
- Detail-oriented and organized approach to task
- Ability to work effectively in a fast-paced environment
- Quick learner with a strong work ethic
- Teamwork and Collaboration
- Positive Attitude
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Computer Skills
- Organizational Skills
- Active Listening
Coursework
- Introduction to Legal Studies
- Legal Research and Writing
- Civil Litigation
- Criminal Law and Procedure
References
Available upon request
Timeline
Fine Jewelry Clerical
Macy's
07.2018 - Current
Telemetry Tech
Southshore University Hospital
02.2016 - Current
Sales Associate
Macy's
06.2015 - 07.2018
Associate of Applied Science - Legal Studies
Purdue University Global
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