Jodian Brown
Clarendon
Summary
Dynamic professional with extensive experience in security and customer service. Proven ability in incident reporting and conflict resolution, ensuring safety and satisfaction. Recognized for maintaining high standards of service and attention to detail, contributing to a positive environment and enhancing guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Guardsman Metaverse Limited
04.2023 - 03.2024
- Monitored premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Patrolled assigned areas to maintain order and establish security presence
- Responded to alarms and investigated disturbances
- Provided customer service and assisted visitors with inquiries
Server & Cashier
Restaurant of Jamaica
01.2018 - 05.2019
- Greeted customers, took orders, and ensured a pleasant dining experience
- Processed payments accurately and efficiently
- Maintained cleanliness and organization of the dining and kitchen areas
- Assisted with food preparation and adhered to safety and sanitation standards
Prep-Cook & Server
Totally Delicious Paradise
02.2017 - 08.2017
- Assisted in food preparation and ensured timely meal service
- Served food to customers and provided excellent customer service
- Maintained inventory and restocked supplies as needed
- Adhered to food safety and hygiene regulations
Server
Homar's Roti & Grill
10.2014 - 11.2014
- Greeted and seated guests, ensuring a welcoming dining atmosphere
- Took customer orders and communicated with kitchen staff for accurate meal preparation
- Ensured tables were clean and presentable at all times
- Assisted in handling customer inquiries and complaints professionally
Education
Caribbean Examination Council (CXC) - Mathematics, English A, Human & Social Biology, Home Management
Institute of Career Choice
Clarendon07-2024
City & Guilds - English A Level 1
Central High School
Clarendon07-2015
Skills
- Microsoft Word
- Incident reporting
- Excel
- PowerPoint
- Customer service
- Conflict resolution
- Safety procedures
- Attention to detail
- Team collaboration
- Time management
- Data entry
- Fire safety training
Certification
Security Training, Guard for Life Protection & Security Services Limited, 10/01/21, 11/01/21
References
Available upon Request
Timeline
Security Officer
Guardsman Metaverse Limited
04.2023 - 03.2024
Server & Cashier
Restaurant of Jamaica
01.2018 - 05.2019
Prep-Cook & Server
Totally Delicious Paradise
02.2017 - 08.2017
Server
Homar's Roti & Grill
10.2014 - 11.2014
Caribbean Examination Council (CXC) - Mathematics, English A, Human & Social Biology, Home Management
Institute of Career Choice
City & Guilds - English A Level 1
Central High School
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