Jodi Y. A. Stewart
Port Antonio P.O.,Portland
Summary
I am a reliable, responsible and service-oriented individual with a positive attitude, and an exceptional personality. I embrace open-mindedness, and always strive for excellence. I am a motivated leader and team player who consistently delivers results in my role. I motivate and help others anywhere I go, and focus on building strong professional relationships with customers.
Overview
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Logistics Clerk
Gateway Shipping International Ltd.
07.2023 - Current
- Validating & issuing BOL for cargo clearance
- Corresponded with overseas principals to resolve cargo-related queries
- Created and submitted manifest for accurate cargo documentation
- Prepared daily reports to track logistics operations and performance
- Entered data into database accurately
- Registering vessels
- Performing cashier duties
Sales & Customer Service Representative
FLOW Jamaica
Port Antonio, Portland
05.2022 - 06.2023
- Sold home and mobile products and services to meet customer needs
- Addressed customer complaints and responded to queries to enhance satisfaction
- Participated in promotional activities to drive product awareness
- Performed data entry tasks to maintain records
- Data Entry
Import Entry Clerk
Grahford Limited
Kingston
11.2018 - 05.2022
- Ensuring all Import Permits and Export Health Certificates are available and up to date for clearance of shipments.
- Check documents thoroughly before classifying goods, and submitting declarations.
- Providing clients with accurate information on the importation of goods and avoiding clearance delays or breaches.
- Ensured all import permits and export health certificates were up to date, facilitating timely shipment clearance.
- Providing clients with accurate information on the importation of goods and avoid clearance delays or breaches.
- Followed up on arrival of goods and communicated uncontrollable shipment delays to customers, enhancing transparency.
- Follow-up on the arrival of various goods and inform customers on uncontrollable delays of shipments on the ports
- Know the benefits that clients with various statuses receive such as AEO Operators, Manufacturers.
- Ensure that all my clients' accounts are properly managed and respond to their queries in a timely manner.
Intern
DHL Express Service, NMIA
Kingston
06.2018 - 08.2018
- Coordinated warehouse operations and collaborated with Customs Officers to streamline goods clearance processes.
- Entered data into ASYCUDA World to facilitate efficient customs clearance.
- Executed warehouse operations and coordinated goods clearance with Customs Officers.
- Updating the company’s database by scanning documents and applying the relevant status to shipments upon arrival to the island.
- Ensured clearance documents met necessary standards for efficient processing.
- Facilitated data entry to support operational activities and information management.
Customer Service and Sales Representative
Total Tools Rentals, Sales and Repairs
Portland
07.2013 - 08.2014
- Prepared Microsoft documents for company and customers, including daily sales reports, letters, inventory and stock order lists, and sales and pro forma invoices.
- Assisted customers in selecting appropriate tools based on their specific needs and project requirements.
- Answered telephone inquiries, clarified customer queries, and processed payments for sales, rentals, and repairs via credit, debit cards, or cash.
- Managing paperwork for sales, rentals, repairs, inventory and also receipt for monies used outside the company.
- Engaged in promotional activities to enhance customer awareness and drive sales.
- Updating the company's database
- Participated in promotional events to increase brand awareness and attract potential customers.
Education
Professional Certificate - Customs Regulations, Processes and Brokerage
Management Institute for National Development (M.I.N.D)
Bachelor of Science Degree - Customs Processes, Immigration and Freight Forwarding
Caribbean Maritime University
Caribbean Secondary Education Certificate (CSEC) -
Titchfield High School
09.2006 - 06.2012
Skills
- Logistics Coordination
- Cargo documentation
- Organizational skills
- Time management
- Customer service excellence
- Effective communicator
- People and service-oriented
- Adaptable
- Leadership skills
Affiliations
Travelling, computer technology, voluntary service, meeting and interacting with interesting people, events planning and management, promotional activities.
The Jamaica Red Cross, Portland Division, Issued relief supplies to victims of natural disasters and the needy.
Titchfield High School, Assistant coach for the Track and Field Team, 2012-07, 2013-06
Timeline
Logistics Clerk
Gateway Shipping International Ltd.
07.2023 - Current
Sales & Customer Service Representative
FLOW Jamaica
05.2022 - 06.2023
Import Entry Clerk
Grahford Limited
11.2018 - 05.2022
Intern
DHL Express Service, NMIA
06.2018 - 08.2018
Customer Service and Sales Representative
Total Tools Rentals, Sales and Repairs
07.2013 - 08.2014
Caribbean Secondary Education Certificate (CSEC) -
Titchfield High School
09.2006 - 06.2012
Professional Certificate - Customs Regulations, Processes and Brokerage
Management Institute for National Development (M.I.N.D)
Bachelor of Science Degree - Customs Processes, Immigration and Freight Forwarding
Caribbean Maritime University