Summary
Overview
Work History
Education
Skills
cooking and reading
Contact
Education
Timeline
Generic

Joan Hamilton

Kingston,Jamaica

Summary

Dutiful Healthcare Assistant works under the guidance of healthcare professionals in hospitals,nursing homes, and community settings to aid with clinical duties, observe and monitor patients, and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive problem-solving demeanor. Flexible learner adapts easily to new challenges—supportive care assistant with extensive experience working in healthcare services. Takes patient vitals, documents needs, and maintains cleanliness of examination rooms. Known for treating all patients with dignity, respect, and discretion while maintaining utmost confidentiality. Accommodating candidates possessing patience, physical stamina, and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care.

Positive, compassionate, and empathetic individual with a solid understanding of patient care and support. Knowledge of basic medical terminology and hygiene protocols coupled with skills in assisting with daily living activities and maintaining patient comfort. Committed to making a meaningful impact on patient well-being through attentive and personalized care.

Overview

27
27
years of professional experience

Work History

Healthcare Assistant

Royal SKN Senior Care
03.2023 - Current
    • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
    • Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
    • Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
    • Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
    • Supported needs of 15+ residents under long-term care.

Quality Control Inspector

Jaro Electronics
03.2011 - 09.2013
  • Improved product quality by conducting thorough inspections and identifying defects promptly.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
  • Inspected quality of products, taking note of functionality, appearance, and other specifications.

Medical Receptionist

Dr Izben Williams
04.1998 - 11.1999
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries promptly.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Answered 30-plus phone calls and messages for the physician's medical facility, scheduling appointments, and handling patient inquiries.

Health Care Assistant

The Grange Healthcare Facilities
03.2024 - 08.2024
  • Assisted with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment by moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Supported the needs of 60+ residents under long-term care.

Education

No Degree - Health Care/ First Aid

Clarence Fitzroy Bryant Collage
Basseterre St Kitts
06.2021

Certificate - Cosmetology Education

St Monica's Collage
Ocho Rios Jamaica
06.2009

High School Diploma -

Mona High School
Kingston, 01
07.1984

Skills

  • ADL support
  • Patient Education
  • Personal grooming care
  • Patient Companionship
  • Bedside manner
  • Dressing assistance
  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs
  • Empathy and compassionate care
  • Attention to detail

cooking and reading

I enjoy reading this activities stimulate your brain, encouraging you to think outside the box and express your inner

thoughts and feelingsMoreover, they provide a therapeutic outlet, helping to reduce stress and anxiety. By dedicating time to a creative hobby, you not only develop new skills but also enhance your mental health and emotional resilience.

Contact

Kingston Jamaica, Kingston 32100

Education

Basseterre, St Kitts And Nevis,Jamaica,Kingston Jamaica

Timeline

Health Care Assistant

The Grange Healthcare Facilities
03.2024 - 08.2024

Healthcare Assistant

Royal SKN Senior Care
03.2023 - Current

Quality Control Inspector

Jaro Electronics
03.2011 - 09.2013

Medical Receptionist

Dr Izben Williams
04.1998 - 11.1999

No Degree - Health Care/ First Aid

Clarence Fitzroy Bryant Collage

Certificate - Cosmetology Education

St Monica's Collage

High School Diploma -

Mona High School
Joan Hamilton